LG AG16GBWC0 Owner's Manual page 32

Symptoms
The particles
concentration levels
are different between
the appliance and the
LG ThinQ app.
Performance
Symptoms
The indoor air is not
purified well enough.
Noise
Symptoms
Fan is noisy even on
the lowest speed.
The appliance makes
a sudden loud noise
while operating.
Possible Causes & Solution
Are you looking at the same particles?
• Make sure that the levels of the PM1.0/PM2.5/PM10 are displayed
consistently between the LG ThinQ app and your appliance.
• The difference in the values could be caused by the difference in
updated time between the LG ThinQ app and the appliance.
Possible Causes & Solution
Is the indoor contamination severe?
• Ventilate the indoor air before you use the product.
Did dust accumulate in the prefilter?
• Clean the prefilter properly.
Did dust accumulate in the allergen collection care filter?
• Replace the filter.
Are you using it in a place that is too spacious or too open?
• Use a product that fits the size of the room.
• Avoid a well-ventilated place such as a gate, window, etc.
Is there any obstacle nearby?
• Remove the obstacle.
Is the appliance installed at a corner?
• Move the appliance and install it again.
Possible Causes & Solution
Did dust accumulate in the prefilter?
• Clean the prefilter properly.
Did dust accumulate in the allergen collection care filter?
• Replace the whole filter.
Is the Speed is set to Auto mode?
• It may make a sudden noise as it automatically adjusts the air flow
depending on indoor air quality.
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