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For repair and handling (installation, combination, etc.) of Pioneer products, please contact the store where you purchased the product.
When requesting repair, please refer to the instruction manual "Is this a malfunction?" Troubleshooting" and check if there is a malfunction. If it still
doesn't work,1type name,2date of purchase,3Please let us know the specific failure symptoms.
● Pioneer Homepage: Customer Support
(Frequently asked questions about products, requests for catalogs, information on registering
for e-mail magazines, etc.)
Begins with area code "0070"
cannot be used. In addition, [general phone] can be used from mobile phones, PHS, etc., but call charges will be incurred.
Inquiries about product purchase and handling
Customer Support Center (nationwide free phone)
Reception: Monday-Friday 9:30-17:00, Saturdays, Sundays and public holidays 9:30-12:00, 13:00-17:00 (excluding company holidays)
● Consultation desk for car audio/car navigation products and request desk for catalogs
● Fax reception
Contact point for purchasing parts
● To purchase parts (accessories, remote controls, instruction manuals, etc.), please contact the Parts Order Center.
Parts order center
Reception Monday-Friday 9:30-18:00, Saturday/Sunday/Holidays 9:30-12:00, 13:00-17:00 (Excluding company holidays)
:
phone
: [Regular phone]
fax
:
Contact point for repairs
● If you cannot request repair from the store where you purchased the product, please contact the repair reception center (If you are from Okinawa, please contact the Okinawa Service Station).
Repair reception center (nationwide except Okinawa)
Reception Monday-Friday 9:30-19:00, Saturday/Sunday/Holidays 9:30-12:00, 13:00-18:00 (Excluding company holidays)
:
phone
: [Regular phone]
fax
:
Okinawa Service Station (Okinawa only)
Reception Monday-Friday
9:30-18:00 (excluding Saturdays, Sundays, national holidays, and company holidays)
: [Regular phone]
phone
fax
:
〒
153-8654
Meguro, Meguro-ku, Tokyo
http://www.pioneer.co.jp/support/index.html
Freephone, and starts with "0120"
:
: [Regular phone]
:
0120-5-81095
0538-43-1161
0120-5-81096
0120-
Five
ー
go
03-5496-2023
0120-5-81029
098-879-1910
098-879-1352
1-4-1
Toll-free numbers are available from PHS, mobile phones, etc.
0070-800-8181-11
03-5496-8016
03-3490-5718
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©
2004
Pioneer Corporation
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