LG A9K-PRO1G Owner's Manual page 43

global_main.book.book Page 43 Tuesday, March 23, 2021 2:52 PM
Symptoms
A strange odour is
coming from the
appliance.
The appliance makes
too much noise.
The appliance turns off
unexpectedly or by
itself after the motor
speed fluctuates
repeatedly.
The rotating brush
does not rotate.
Possible Cause & Solution
Appliance was purchased within the last 3 months.
• The cleaner may emit a smell of rubber for about 3 months after purchase.
Dust bin is full of dust.
• The dust in the bin may cause some odour. Empty the bin and clean it.
Foreign object is on the filter.
• The filter may emit an odour if it has not been cleaned for some time. Clean
the pre-filter and exhaust filter regularly.
Pre-filter, Fine dust filter or the Cyclonic Mesh Filter were installed while
damp or wet.
• Wash the filters with running water. To avoid odour, allow the pre-filter to
dry completely in a well-ventilated area out of direct sunlight for at least 24
hours before reassembling.
Exhaust filter was installed while damp or wet.
• Wash the exhaust filter with running water. To avoid odour, allow the
exhaust filter to dry completely in a well-ventilated area out of direct
sunlight for at least 24 hours before reassembling.
Vacuum cleaner is running in Turbo mode.
• The motor may be louder at the higher suction power settings. This is
normal.
Battery is not fully charged.
• The battery must be fully charged before cleaning. If the problem persists
when the battery is fully charged and the pipes and attachments are clear
from obstructions, contact an LG customer information centre for service.
Foreign object is in the product body, extension pipe, inlet port or
nozzle.
• Remove any foreign objects from the product body, extension pipe, inlet
port or nozzle.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
Brush is improperly installed.
• Remove the brush, clean it if necessary and attach it again.
Foreign object is on rotating brush.
• Remove any foreign objects from the rotating brush.
TROUBLESHOOTING
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