Toshiba 3890CS User Manual page 115

Troubleshooting
Action
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Send the print job.
Does the envelope seal when printing?
Collated printing does not work
Action
Step 1
a
From the home screen, touch Settings > Print > Layout >
Collate.
b
Set Collate to On.
c
Print the document.
Are the pages collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Are the pages collated correctly?
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Tray linking does not work
Action
Step 1
a
Check if the trays have the same paper size and type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
115
customer