Toshiba 3890CS User Manual page 137

Troubleshooting
Action
Step 1
a
Print the quality sample pages.
From the home screen, touch Settings > Troubleshooting >
Basic Print Quality Samples.
b
Determine how many colors have defects.
Is only one color affected?
Step 2
a
Using the Maintenance Defect Ruler, measure the distance
between the repeating defects on the affected color page.
b
Replace the supply item that matches the measurement on the
affected color page.
Imaging kit or imaging unit
•
94.20 mm (3.70 in.)
•
29.80 mm (1.17 in.)
•
25.10 mm (0.99 in.)
Developer unit
•
43.90 mm (1.73 in.)
•
45.50 mm (1.79 in.)
c
Print the quality sample pages.
Do the defects still appear?
Step 3
a
Using the Maintenance Defect Ruler, measure the distance
between the defects on the affected color page.
b
Replace the supply item that matches the measurement on the
affected color page.
Transfer module
•
37.70 mm (1.48 in.)
•
78.50 mm (3.09 in.)
•
55 mm (2.17 in.)
Fuser
•
95 mm (3.74 in.)
•
110 mm (4.33 in.)
•
34.60 mm (1.36 in.)
c
Print the quality sample pages.
Do the defects still appear?
Yes No
Go to step 2. Go to step 3.
Take note of the The problem is
distance, and then solved.
contact customer
support or your
service
representative.
Take note of the The problem is
distance, and then solved.
contact customer
support or your
service
representative.
137