Toshiba DST-3100 Owner's Manual page 95

Warranty is void if the model and/or serial number tag is missing, altered, defaced, or otherwise
rendered illegible.
Read the DST-3100 Receiver Owner's Manual thoroughly before using this product.
How to obtain service:
• Have the unit's proof of purchase, model number, and serial number ready, and call 1-888-867-
4377. The model and serial number information is on the back panel of the DST-3100 Receiver.
• A Customer Service Representative will help you troubleshoot the problem over the telephone.
• If our Customer Service Representative determines that the Toshiba High Definition Digital
Receiver or the remote control unit is the cause of the problem, you will be provided with a Return
Authorization (RA) number and instructions on returning the defective unit for repair or
replacement. No returns will be accepted without an RA number.
• If our Customer Service Representative determines that your terrestrial antenna, satellite dish, or
access card is defective, you will be advised of appropriate corrective measures.
• If our Customer Service Representative determines that the installation is the cause of the
problem, you will be referred to your system installer for installation service. Installation service is
your responsibility.
• Removal and reinstallation of any and all equipment are your responsibility.
• If you have questions concerning your DIRECTV billing or programming, please call DIRECTV at
1-800-347-3288.
How state law relates to your warranty:
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED
TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH THE
EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE
FOREGOING EXPRESS WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF
MANUFACTURER OR SELLER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY
PRODUCT OR PARTS. IN NO EVENT SHALL TACP OR THI BE LIABLE FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES. NO PERSON, AGENT, DISTRIBUTOR, DEALER OR COMPANY IS
AUTHORIZED TO CHANGE, MODIFY OR EXTEND THE TERMS OF THESE WARRANTIES IN
ANY MANNER WHATSOEVER. THE TIME WITHIN WHICH AN ACTION MUST BE COMMENCED
TO ENFORCE ANY OBLIGATION OF TACP OR THI ARISING UNDER THE WARRANTY OR
UNDER ANY STATUTE OR LAW OF THE UNITED STATES OR ANY STATE THEREOF IS
HEREBY LIMITED TO ONE (1) YEAR FROM THE DATE YOU DISCOVER OR SHOULD HAVE
DISCOVERED THE DEFECT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN
IMPLIED WARRANTY LASTS, WHEN AN ACTION MAY BE BROUGHT, OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE PROVISIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
95