Maintenance; Troubleshooting - Philips AWH1006/51 User Manual

9.MAINTENANCE

●Always pay attention to whether there is water leakage in the pipeline joints, and if so, deal with it in time.
● Regularly (once a week) check whether the leakage protection switch can operate normally.
● Always check that the ground loop of the earth leakage protection switch is secure and whether it can meet
the requirements of the electricity supply.
● Please turn off the external power switch and water inlet switch when the water heater is not in use.
● Regularly remove residual dirt from showerheads and �lters to avoid clogging.
● Regularly clean the exterior of the water heater. Do not use acidic or alkaline solution to scrub the shell of the
electric water heater. If you want to clean, use a neutral detergent. After wiping, gently dry it with a dry soft
cloth. Turn off power supply when clean it.
● Always disconnect the water heater from the power before carrying out any maintenance and repairs.
Professionals not authorized by the company are not allowed to modify or repair the water heater.

10.TROUBLESHOOTING

SYMPTOMS
Water does not heat up
Water temperature is
not high enough
The water temperature
is too high
Flow too small from
the hot water tap
Trip
Display" "
Flash/" "
Display" "
Flash/" "
Display" "
Flash/" "
Display" "
Flash/" "
REASONS
1.The power is turned off
2.Water �ow too low to activate
3.Leakage protector in off position
4.Microcomputer is dead
5.Heating tube is broken
1.Temperature was set too low
2.Inlet �ow was set too high
1.Temperature was set too high
2.Inlet �ow was set too low
1.Water inlet �lter clogged
2.Shower head clogged
3.Too low water pressure
1.Low capacity or faulty of the
leakage protection switch
2.Electrical leakage
Communication fail
Overtemperature fault
Zero-crossing detection fault
Outlet temperature sensor failure
TROUBLESHOOTING METHODS
1.Connected to the power
2.Increase water �ow
3.Adjust the leakage protection switch and
reconnect
4.Disconnect the leakage protection switch
and reconnect
5.Contact local service center
1.Set the temperature higher
2.Set the inlet �ow lower
1.Set the temperature lower
2.Set the inlet �ow higher
1.Clean the water inlet �lter
2.Clean the shower head
3.Increase the water pressure
1.Replace the leakage protection switch
2.Contact local service center
Contact after-sales maintenance
1.Please use cold water to pass through the
pipe to lower the temperature or cool it
down naturally to remove the
over-temperature indication.
2.Please contact after sales if above
operation does not work.
Contact after-sales for repair
Contact after-sales for repair
EN 10