Problem Solving Guide - Miele HS19 Operating Instructions Manual

en

Problem solving guide

Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or a
fault and to resolve it.

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Problem
The operating noise is
changing during vacu-
uming.
The Electrobrush
switches itself off.
The roller brush is not
rotating.
Cleaning performance is
reduced.
74
Cause and remedy
The Electrobrush power consumption is automatically
set to the optimum level based on the type of floor-
ing.
 The noise is not unusual – the vacuum cleaner is
functioning normally.
The Electrobrush is overloaded – this can happen on
surfaces like deep-pile carpet.
 Switch the vacuum cleaner off and switch it on
again at a reduced suction power level. Use the
On/Off switch on the Comfort handle to do this.
The roller brush is dirty.
 Clean the roller brush (see "Maintenance – Clean-
ing the Electrobrush" and "Removing the roller
brush from the Electrobrush").
The fine dust filter/pre-filter is soiled.
 Run the interim cleaning function for the fine dust
filter (see "Maintenance – Activating the Comfort-
Clean function").
 Clean both filters thoroughly (see "Maintenance –
Cleaning the pre-filter and fine dust filter").
The fine dust filter is worn.
 Insert a new fine dust filter (HX FSF-2).