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Fault
"E:30 / -10" and/or
"E:35 / -10"
lights up.
flashes.
All other error codes.
"E:30/-20"
Cause and troubleshooting
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 52
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 52
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 52
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 24
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 52
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 52
Detergent dosage is too high.
Troubleshooting en
43
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