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Fault
Drum rotates, water
does not flow in.
Heavy foam build-up
High spin speed not
reached.
The spin programme
does not start.
Rushing, hissing
noise.
Cause and troubleshooting
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
is activated.
Select the programmes that are suitable for the
▶
type of fabric.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Water is flushed under pressure into the detergent
drawer.
Not a fault – normal operating noise.
▶
Troubleshooting en
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