Printer - HP Compaq Presario,Presario 5000 User Manual

Symptom
Printer prints in colors other
than black.
Printer seems to be printing,
but no characters appear on
the paper.
11-16 N S H ?
EED OME ELP

Printer

Problems
Printer cartridge is out
of black ink.
The print cartridge may
be out of ink.
Print cartridge nozzle
may be blocked.
Solutions
Replace the printer cartridge.
L
Caution: Do not attempt to install a
printer cartridge by moving the printer
carriage manually.
1. From the Windows taskbar, click the Start
button, point to Programs, and then click the
printer model you have installed on your
computer.
2. Select Printer Control.
3. Select the Cartridges tab.
4. In the Cartridge pull-down menu, choose the
cartridge you want to install.
5. In the Action pull-down menu, select the
action you want.
6. Click Install/Reinstall Cartridge. The
cartridge carriage moves to the loading
position in the middle of the printer.
7. Lift the printer access door.
8. Remove the old cartridge, if necessary, and
install the new cartridge.
9. Close the printer access door.
10. Click Continue.
Replace the cartridge by following the directions
in the previous problem, "Printer cartridge is out
of black ink."
Be sure the tape covering the nozzle of the print
cartridge has been removed.
M P —L M
Y RESARIO EARNING ORE