Dell OptiPlex N Troubleshooting Manual page 31

Diagnostics and troubleshooting guide (.pdf)
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Message
Reset failed
Sector not
found
Seek error
Shutdown
failure
Terminator/
processor
card cannot
be installed!
Time-of-day
clock stopped
Time-of-day
not set
Timer chip
counter 2
failed
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.
Table 2-1. System Messages (continued)
Cause
The disk reset operation failed.
The operating system is unable to
locate a sector on the diskette or
hard-disk drive.
The operating system is unable to
find a specific track on the diskette or
hard-disk drive.
A chip on the system board might be
malfunctioning.
Neither a terminator card nor a sec-
ondary microprocessor card is
installed in the secondary micropro-
cessor card connector (2ND_CPU).
The battery may be dead.
The time or date displayed in the sys-
tem configuration information does
not match the system clock.
A chip on the system board might be
malfunctioning.
Action
See "Troubleshooting the Diskette/Tape Drive
Subsystem" in Chapter 6.
See "Troubleshooting Hard-Disk Drives" or
"Troubleshooting the Diskette/Tape Drive Sub-
system" in Chapter 6, depending on what type of
drive you are accessing.
If the error is on the diskette drive, try another
diskette in the drive.
Run the System Set Test Group in the Dell
Diagnostics. See Chapter 4, "Running the Dell
Diagnostics."
Make sure either a terminator card or a secondary
microprocessor card is installed in the 2ND_CPU
connector. Reseat the card and start the system. If
errors persist, see Chapter 7, "Getting Help," for
instructions on obtaining technical assistance.
NOTE: This message indicates a fatal error. When
a fatal error occurs, the system usually cannot be
rebooted until an appropriate hardware change
has been made.
Enter the System Setup program and correct the
date or time. See your system documentation for
instructions.
If the problem persists, see "Troubleshooting the
Battery" in Chapter 6.
Enter the System Setup program and correct the
date or time. See your system documentation for
instructions.
Run the System Set Test Group in the Dell
Diagnostics. See Chapter 4, "Running the Dell
Diagnostics."
Messages and Codes
2-7

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