Product Warranty Policy - Hitachi StarBoard FX-DUO-63 User Manual

StarBoard FX-DUO Series

3.7 Product Warranty Policy

1. During the free warranty service period, if a malfunction occurs during normal use, the
malfunction will be corrected without charge, according to the provisions of the warranty.
Furthermore, if the customer registration card accompanying the warranty is not returned to our
company, the customer information will not be registered; so free repairs might be unavailable.
After receiving this product, please immediately fill out and return this customer registration
card.
2. The warranty coverage is listed in the following table:
Product Name
StarBoard
Electronic Pen
Stand
（Explanatory note）:
3. Please refer to the warranty sheet for this product's warranty service period.
4. Even during the warranty period, there will be a repair charge in the following cases:
(1) If the registration card accompanying the warranty is not returned to our company.
(2) If the warranty is not presented.
(3) If specified fields on the registration card accompanying the warranty are not completed, or
if the wording has been changed without authorisation.
(4) The warranty applies only to the original purchasers. (It does not apply to a third party to
whom the customer resold this product.)
(5) In the event of a malfunction or damage resulting from the customer's improper handling
(e.g., a fall, impact, etc., caused by the customer during transportation or movement).
(6) In the event of problems resulting from handling contrary to the handling and precautions
mentioned in this user's guide.
(7) In the event of failure or damage resulting from abnormal voltages, pollution or other natural
disasters (e.g., fire, earthquake, and lightning).
(8) In the event of a malfunction in this product caused by the connection to this product of
equipment other than the equipment specified by our company.
(9) In the event that there is no abnormality in this product, but a defect in a part other than this
product was detected or remedied.
(10) In the event of ordinary wear and tear, wear, deterioration, etc., of consumables, even during
normal use.
Part Name
Digitiser (FX-DUO Series)
Pen Holder
Stylus Pen
Function Area Sticker
Reflective Tape
Wall-Mounting Bracket
Electronic Pen
AAA alkaline battery
Spare Pen Tips
+
→ Covered by warranty (excluding wear or physical damage)
–
→ Not covered by warranty
3-11
Appendix
Warranty Coverage
+
–
–
–
–
–
+
–
–
–
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