Error Messages - HP D5970A - NetServer - LCII User Manual

Chapter 7
3. If the server still doesn' t work, turn off the monitor, the server, and all
external devices, and check the internal hardware, as follows:
a. Unplug the power cord and all telephone cables. Remove the HP
NetServer cover.
b. Check that all accessory boards are firmly seated in their slots.
c. Ensure that all disk drive power and data cables are securely and
properly connected. Verify the mass storage configuration with the
cabling and switch diagrams in Chapter 4.
d. Verify that switches and jumpers on all upper (non-hot-swap) shelf
mass storage devices and all adapter boards are properly set. Check
the manuals that came with the devices.
e. Verify that the DIMMs are firmly seated on the Processor Board.
Verify that added DIMMs are HP DIMMs (see the Technical
Information Label on top of the chassis for order numbers).
f. Replace the NetServer cover, and lock the system.
g. Connect all power cords and other cables.
h. Turn on the monitor.
i. Turn on the NetServer.
j. Check for error messages.
4. Run the HP NetServer Diagnostic Assistant Disk located on a flexible disk
mounted inside your HP NetServer in a plastic pouch.

Error Messages

If you get an error message, insert your HP Navigator CD-ROM into the
CD-ROM drive and press the Reset button on the front of the HP NetServer.
An error message utility will automatically display the error message and a
possible solution.
For a complete list of error messages and solutions see the HP NetServer
Information Assistant program on the HP Navigator CD-ROM.
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Troubleshooting