The printer loads more than one sheet at a time.
Cause
Too many sheets are loaded
in the sheet feeder.
Paper has been compressed
and is sticking together.
The paper is too thin.
Ejected paper is wrinkled.
Cause
The paper is too thin or
damp.
Single sheets do not fully eject.
Cause
Paper gets stuck
Page length setting is wrong.
The paper may be too long.
10-18
Troubleshooting
What to do
Take the paper stack out of the feeder,
remove some sheets, and reload paper.
Before you load paper, check the
amount of paper you can load in the
sheet feeder on page 7-24.
Fan your stack of paper before loading
it in the sheet feeder.
Make sure the paper meets the paper
requirements. See "Technical
Specifications" in Appendix C.
What to do
Do not store your paper in a damp or
humid environment. Store paper in its
original packaging. See "Technical
Specifications" in Appendix C.
What to do
Use the Load/Eject button to eject the
paper.
Check the page length set by your
software and adjust it if necessary.
Use paper that is within the specified
size. See "Technical Specifications" in
Appendix C.