General Problems - Dell 6 series User Manual

General Problems

Table 7-3 describes general problems you might encounter, with suggested
solutions.
Table 7-3. General Problems
Problem
The device displays in Device
Manager but has a yellow bang
(exclamation mark).
The device does not appear in
Device Manager.
No Hard Drives Found
message displays during a
media-based installation of
®
Microsoft Windows Server
or Microsoft Windows
of the following causes:
The driver is not native in the
1
operating system.
The virtual disks are not
2
configured properly.
The controller BIOS is disabled.
3
Suggested Solution
Reinstall the driver. For more information on
reinstalling drivers, see "Driver Installation" on
page 63.
Turn off the system and reseat the controller.
The corresponding solutions are:
Press <F6> to install the RAID device driver
1
during installation.
®
2003
Enter the BIOS Configuration Utility to
2
®
XP because
configure the virtual disks. For procedures to
configure the virtual disks, see the section
"Configuring and Managing RAID" on page 77.
Enter the BIOS Configuration Utility to enable
3
the BIOS. For information on configuring
virtual disks, see "Installing and Configuring
Hardware" on page 41.
Troubleshooting
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