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11
Troubleshooting
Problems and Solutions
Line error
Problem
E appears in the display
and/or a transaction report
is printed out with COM. E-
and a number from 0 to 1, 2,
3, 4, 5, 6, or 7 in the NOTE
column.
Dialing and transmission problems
Problem
No dial tone when you pick
up the handset or press the
SPEAKER key.
Dialling is not possible.
Check and remedy
Try the transaction again. If the error persists,
check the following:
Check the connection. The cord from the TEL.
LINE socket to the wall socket should be no
longer than two meters.
Make sure there are no modem devices sharing
the same telephone line.
Check with the other party to make sure their fax
machine is functioning properly.
Have your telephone line checked for line noise.
Try connecting your fax to a different telephone
line.
If the problem still occurs, your fax machine may
need service.
Check and remedy
Make sure the handset lead is connected to the
correct socket. See Handset in Connections in
Chapter 1.
Make sure the power lead is properly plugged
into a power outlet.
Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the
wall socket.
119
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