Consultation Hold; Data Privacy - Toshiba PERCEPTION 4000 User Manual

Standard telephone
Hide thumbs Also See for PERCEPTION 4000:
Table of Contents

Advertisement

PERCEPTION 4000
To Consult with a Third Party:
1. Establish a two-way
connection.
2. Press the hookswitch.
3. Dial the station or directory
number of the desired third
party.
4. When connected to the third
party, you can return to the
held party by pressing the
hookswitch twice.
To Activate Data Privacy:
1. Enter the Data Privacy access
code.

CONSULTATION HOLD

Consultation Hold allows you to place a current call on "soft hold" and
consult with a third party. You can also join both parties to form a three-
way conference (see Three-way Calling).
The connected call will be placed on "soft hold." Listen for recall dial tone.
If the destination is idle, you will hear ringback tone.
If the party is busy, you can perform an off-hook camp-on and either wait
for the line to become idle, or transfer the camp-on to the held caller (see
Camp-on Transfer).
The first press of the hookswitch will release the third party, while the
second press will reconnect you to the held party.
NOTES:
1. You cannot hold calls to a paging unit, code calling unit, or dictation
machine, or calls to/from an attendant.
2. If you hang up at any point while you have a party on "soft hold," the
held call will immediately recall your station.

DATA PRIVACY

The activation of Data Privacy ensures that tones do not sound at your
station when you are placing a data call. Such tones include Camp-on
tones, Call Waiting tones, or Attendant Override tones. Data Privacy also
prevents an attendant from breaking-in to your call connections. Unless
your telephone is programmed for Data Security, which provides
continuous protection from tone intervention, you should always activate
Data Privacy before placing a data call.
Listen for dial tone.
FEATURE OPERATION
2-17

Advertisement

Table of Contents
loading

Table of Contents