Table of Contents
1
1.1
Incoming Call Features..................................................................................................14
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) .......................................................................................................................................... 16
1.1.1.3
1.1.1.4
Intercept Routing ............................................................................................................................................. 18
1.1.1.5
1.1.2
Internal Call Features.......................................................................................................20
1.1.2.1
1.1.2.2
Internal Call Block............................................................................................................................................ 21
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection ............................................................................................................................ 23
1.1.3.3
Call Waiting ..................................................................................................................................................... 24
1.2
1.2.1
Idle Extension Hunting .....................................................................................................25
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution .................................................................................................................................... 30
1.2.2.3
Queuing Feature.............................................................................................................................................. 32
1.2.2.4
VIP Call............................................................................................................................................................ 35
1.2.2.5
Overflow Feature ............................................................................................................................................. 36
1.2.2.6
Log-in/Log-out ................................................................................................................................................. 37
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD) .................................................................................................................................... 42
1.3.1.3
Do Not Disturb (DND)...................................................................................................................................... 45
1.4
Answering Features.......................................................................................................47
1.4.1
Answering Features .........................................................................................................47
1.4.1.1
Answering Features-OVERVIEW .................................................................................................................. 47
1.4.1.2
Line Preference-Incoming ............................................................................................................................. 47
1.4.1.3
Call Pickup....................................................................................................................................................... 48
1.4.1.4
Hands-free Answerback .................................................................................................................................. 49
1.5
Making Call Features .....................................................................................................51
1.5.1
Predialing .........................................................................................................................51
1.5.2
1.5.3
Intercom Call ....................................................................................................................52
1.5.4
CO Line Call Features......................................................................................................53
1.5.4.1
1.5.4.2
Emergency Call ............................................................................................................................................... 53
1.5.4.3
Account Code Entry ........................................................................................................................................ 53
1.5.4.4
Dial Type Selection .......................................................................................................................................... 54
1.5.4.5
Pause Insertion................................................................................................................................................ 55
1.5.4.6
1.5.4.7
Special Carrier Access Code .......................................................................................................................... 57
1.5.5
Seizing a Line Features ...................................................................................................57
1.5.5.1
1.5.5.2
Line Preference-Outgoing ............................................................................................................................. 57
1.5.5.3
CO Line Access............................................................................................................................................... 58
1.6
Memory Dialing Features ..............................................................................................61
6
Feature Guide