Troubleshooting Tips - Siemens CMTC1515 User Manual

8

Troubleshooting Tips

Siemens Building Technologies
Fire & Security Products
In the event that you experience trouble with your monitor, check the following
items before contacting the dealer from whom the monitor was purchased. The
most common problems usually involve an incorrect connection from the video
card or AV equipment to the monitor. We recommend that you also consult your
user manuals for your video card or AV equipment during the troubleshooting
procedure. Do not exceed the maximum refresh rate recommended for the
monitor.
Problem Troubleshooting Tip
No image on 1. Check that the power cord of the computer or AV
display screen
2. Check that the monitor power switch is "on" and the LED
3. Check that the video (signal) cable from the computer or
4. Check to ensure that the video card is firmly seated in the
5. Check that the video input from the video card falls within
Abnormal image. 1. Check to ensure that the video input from the video card
2. Check to ensure that the video (signal) cable from the
Colors of image 1. Check to ensure that the video (signal) cable from the
on screen are
abnormal
Disturbances on 1. OSD adjustment is incorrect. Please consult section 5 for
Screen
Can hear sound 1. Make sure that both video inputs (AV/ S-video and RGB)
but no picture is
visible
Can see picture 1. Make sure that both audio inputs are connected properly.
but no sound is
audible 2. Check to see whether the volume is turned all the way
equipment has been connected securely to the wall outlet
or grounded extension cable or strip.
on the front of the monitor is lit.
AV equipment has been connected correctly and securely.
card slot of of the computer's motherboard.
the timing range (listed in the table of section 4) of the
monitor.
falls within the timing range (listed in the table of section 4)
of the monitor.
computer or AV equipment has been securely and
correctly connected to the connector at the back of the
monitor.
monitor has been securely and correctly connected to the
DVI, AV, and S-video connector at the back of the
computer.
OSD screen adjustment procedures.
are correctly connected.
The audio input connectors have AV/ S-video/PC line in.
down.
Troubleshooting Tips
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1715 Monitor UG_EN.doc
06.2004