How To Re-Install The Operating System - HP HDD Troubleshooting Manual

6. Log on to the computer as Administrator. The System Restore Restoration
Complete page appears. Click OK.
7. If the problem still exists, then run HP self-help diagnostics from HP Instant
Support (instantsupport.hp.com).
4.2

How to re-install the Operating System

1. Insert the HP Restore CD (desktops) or the HP Restore Plus CD (workstations)
or the OS CD/DVD of the 2-CD/DVD set (notebooks) in the CD drive of the
computer, power the system on and follow the prompts to restore the system to
its factory shipping condition.
2. If the problem still exists, follow standard hardware troubleshooting for failures
in other hardware.
HDD Troubleshooting Guide Page 46 of 48