NEC Univerge SV8100 Features And Specifications Manual page 124

Issue 8.01
Program
Program Name
Number
47-03-02 SV8100 InMail Group Mailbox
Options – Mailbox Number
47-03-03 SV8100 InMail Group Mailbox
Options – Mailbox Type
47-07-02 SV8100 InMail Routing Mailbox
Options – Routing Mailbox Type
47-09-03 Announcement Mailbox Options
– Hang Up After
Operation
Using the Headset with Automatic Answer for ACD Agents:
1. With the multiline terminal in an idle state, press Feature.
2. Press the HEADSET key (Program 15-07-01 or SC 751: 05).
The Headset key blinks when Automatic Headset is activated.
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To cancel Automatic Headset, repeat these steps.
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2 - 96
Description/Comments
The Group Mailbox Number is the
same as the Department Group
master (pilot) number. Select the
Department Group master (pilot)
number associated with the
Master Mailbox you are
programming.
Set the Group Mailbox type.
Set the Routing Mailbox type.
Use this option along with Next
Call Routing Mailbox and Repeat
Count above to provide additional
routing options to Automated
Attendant callers.
For more detail on this interaction,
refer to Direct Announcement
Mailbox Routing and Routed
Announcement Mailbox Routing in
the VM8000 InMail System Guide.
UNIVERGE SV8100
Assigned Data
Digits (eight maximum,
using 0~9).
No Setting (entered by
pressing Hold)
(default not assigned)
0 = None
1 = Subscriber
2 = Call Routing
(default = 1)
0 = None
1 = Call Routing
2 = Announcement
3 = Directory
4 = Distribution
Default:
Mailboxes 01~08 = 1
(Call Routing)
Mailboxes 09~32 = 2
(Announcement)
0 = None
1 = Goodbye
2 = Silent
(default = 0)
Automatic Call Distribution (ACD)
Level
1 2 3
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