Issue 8.01
The telephone display can show up to 12 Caller ID digits (for non-ACD calls).
Once installed and programmed, Caller ID is enabled for all trunk calls, including:
Ring Group calls
Calls transferred from another extension
Calls transferred from the VRS
Calls transferred from Voice Mail (unscreened)
Direct Inward Lines (DILs)
Caller ID temporarily stores 50 calls (total of abandoned and answered/unanswered). New calls replace
old calls when the buffer fills.
Temporary Memory
An unanswered call causes the Call History key (Program 15-07 or SC 751: 08) to flash, to indicate a
new call was placed in the temporary memory. If enabled in programming, the telephone display shows
CHECK LIST.
This Caller ID data from the temporary memory can be saved in either Speed Dial bins or in One-Touch
keys making them available for placing future calls.
Cursor Key Operation
By pressing the Left Cursor Key the user can access the Redial and Incoming Call History menus. The
flow chart below shows the menu access sequence. If the terminal is not allowed to have the Dial
Preview feature, these menus cannot be accessed.
Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call DN in
the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
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Figure 2-1 Left Cursor Key Operation Flow Chart
UNIVERGE SV8100
Caller ID