Third-Party Voice Mail Support - Panasonic DBS 576 Technical Manual
Supports version 5.1, section 700 feature operation
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Also See for DBS 576:
- Technical manual (770 pages) ,
- User manual (102 pages) ,
- Quick reference (4 pages)
Table of Contents
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Chapter 3. System Features
PanaVOICE Courier can also be installed on an external PC and connected to the DBS 576 via an API
card. See your PanaVOICE documentation for further details.
Third-Party Voice Mail Support
Description
The System supports third party Voice Mail systems with features such as:
•
Answer Supervision for Voice Mail
•
Call Forward ID Code for Voice Mail
•
Direct Inward Dial (DID)/DNIS/Direct Dial Inward (DDI) ID Code for Voice Mail
•
Disconnect Signal
•
High Priority Message Waiting
•
Message Key ID Code
Answer Supervision for Voice Mail
Description
This feature allows the System to send an answer signal to third-party Voice Mail systems.
Without this feature a third-party Voice Mail cannot receive a signal indicating that a System
extension has answered. In other words, to determine that the extension has answered, the Voice Mail
system would have to wait until the extension stops receiving ringback tone. As a result, waiting for
the ringback to stop often delays connection times for calls from Voice Mail to extensions. By sending
an answer signal, this feature provides quicker response time between the DBS 576 and the Voice
Mail system.
Hardware Requirements
•
AEC Port
Related Programming
•
FF1-0 23: Voice Mail Answer Supervision ID Code
•
FF3-0: SLT Voice Mail Connection
•
FF1-101: DTMF ON/OFF Pattern 2
Considerations
•
The digits used for the answer signal code are determined by the requirements of the Voice Mail
system.
•
The answer code may be up to 4 characters and consist of the characters 0 - 9, *, #, and pause.
•
If the called extension does not answer and is forwarded to Voice Mail, the System sends a Call
Forward ID code back to the Voice Mail system.
•
During transmission of the answer signal code, other DTMF digits and functions from the DBS
576 extension are ignored.
•
The Voice Mail port must be assigned as a Voice Mail port connection.
•
The DTMF pattern is set as pattern 2.
3-60
DBS 576 (USA) issued April 2002
Section 700 - Operation
576-51-700
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