Toshiba digital copiers Service Manual page 63

4
GA-1121 error messages and conditions (Continued)
T 4-2
ABLE
Symptom
System performance
System performs slowly
and hangs periodically.
Network
Keep in mind the following if you suspect a network problem:
• If the GA-1121 does not appear in the list of printers on the network, there may be another device on the network with the same
Ethernet hardware address
• There may be conflicting network settings in Setup and on the customer's workstation
• Printing problems may be caused by inappropriate Setup options
• Application-specific printing errors may be caused by missing or incorrectly placed printer description files
• System software may be corrupted
Also see the GA-1121 user documentation for additional information.
Unable to connect to the
network, or top network
LED is not lit.
Error messages and conditions
Possible cause
One of the following:
• DIMM(s) are missing or faulty, or
DIMM connections are faulty
• CPU is overheated or faulty
• System software is corrupted
• GA-1121 board is faulty
One of the following:
• Network cable or connection
is faulty
• Network is faulty
• System software is corrupted
• Ethernet interface on the
GA-1121 board is faulty
Suggested action
1. Check for missing DIMMs (see page 3-13).
2. Reseat the DIMMs to remove any oxidation on the
connectors.
3. Make sure CPU fan cable is connected to the
GA-1121 board (see page 3-7).
4. If the problem persists, reinstall system software (see
page 3-22).
5. If the problem persists, you may need to replace the
GA-1121 board (see page 3-8).
1. Have the network administrator check Network Setup.
2. Make sure that the network administrator has checked
other devices on the network.
If other devices are not functioning, there could be a
problem with the network.
3. If the top network LED is not lit on the GA-1121
faceplate, check the cable connection to the 10/100BaseT
connector and the network. Make sure the cable is the
correct type.
4. If the network cable is the correct type and is properly
connected to the 10/100BaseT connector on the GA-1121,
connect a new network cable to the 10/100BaseT
connector.
5. If the problem persists, reinstall system software (see
page 3-22).
6. If the rest of the network is functioning properly and the
problem persists, replace the GA-1121 board
(see page 3-8).
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