Epson Document scanner User Manual
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Epson Document scanner User Manual

Epson Document scanner User Manual

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User's Guide
NPD5155-00 EN

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  • Page 1 User's Guide NPD5155-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 Apple Inc. ❏ Intel ® is a registered trademark of Intel Corporation. ❏ EPSON Scan Software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.

  • Page 4: Table Of Contents

    Operating System References....7 Application Information EPSON Scan......59 Important Instructions Starting EPSON Scan.
  • Page 5 The Status Light Is Flashing....67 Contacting Epson Support....77 The Scanner Does Not Turn On.

  • Page 6: About This Manual

    Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.

  • Page 7: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...

  • Page 8: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read all these instructions, and follow all warnings and instructions marked on the product. ❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place the product by the wall, leave more than 10 cm between the back of the product and the wall.
  • Page 9 User's Guide Important Instructions Responsible use of copyrighted materials: Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

  • Page 10: Scanner Basics

    User's Guide Scanner Basics Scanner Basics Part Names and Functions Document cover Blocks external light while pressing down the document onto the scanner glass. Remove when scanning a thick document or a large document. Document mat Secures documents while scanning. Scanner glass Place documents here.
  • Page 11 User's Guide Scanner Basics USB port Connects a USB cable. Scanner stand Used when scanning in a standing position.

  • Page 12: Buttons And Lights

    Buttons PDF button Displays the Scan to PDF window. Send button Starts Easy Photo Scan. Copy button Starts Copy Utility. Start button Starts EPSON Scan. Note: You can change the default application and actions performed by each scanner button. Lights...

  • Page 13: Placing The Scanner In A Standing Position

    User's Guide Scanner Basics Light Indicator Status Meaning Status light Ready to scan images Flashing Initializing or scanning Flashing rapidly Error The scanner is off Related Information “Scanning Using a Scanner Button” on page 21 & “The Status Light Is Flashing” on page 67 &...
  • Page 14 User's Guide Scanner Basics 2. Extend the scanner stand from the rear of the scanner until it clicks. 3. Tilt the scanner down until the scanner stand touches the flat surface. Related Information “Placing Originals with the Scanner in a Standing Position” on page 18 &...

  • Page 15: Placing Originals

    User's Guide Placing Originals Placing Originals Important: ❏ Do not place heavy objects on the scanner glass and do not press the glass with too much force. ❏ Do not open the document cover wider than an angle of 100 degrees. This could damage the hinge. Placing Documents or Photos 1.
  • Page 16 ❏ If you are scanning in Full Auto Mode, or using thumbnail preview in another mode in EPSON Scan, you can avoid cropping by moving the document about 6.0 mm (0.24 inches) away from the top and side edges indicated by...

  • Page 17: Placing Large Or Thick Documents

    User's Guide Placing Originals 3. Close the document cover gently so that your original does not move. Note: ❏ Always keep the scanner glass clean. ❏ Do not leave originals on the scanner glass for an extended period of time as they may stick. Related Information “Scanning”...

  • Page 18: Placing Originals With The Scanner In A Standing Position

    User's Guide Placing Originals 2. Place your document face down on the scanner glass. Note: When scanning, gently press down on your document to flatten it. 3. When you have finished scanning, replace the document cover in the reverse order that you removed it, and press down gently on the hinge part.
  • Page 19 User's Guide Placing Originals 2. Place your document or photo face down on the scanner glass making sure the upper corner of the side you want to scan is against the corner of the scanner next to the arrow mark.
  • Page 20 ❏ If you are scanning in Full Auto Mode, or using thumbnail preview in another mode in EPSON Scan, the edges of your original may be cropped by about 6.0 mm (0.24 inches) from the top and side edges indicated by the following figure.

  • Page 21: Scanning

    You can scan using the button on your scanner. This automatically starts a default scanning program, but you can reassign the buttons to different programs. Note: Make sure you installed Epson Event Manager, Copy Utility, Easy Photo Scan, and EPSON Scan, and have connected the scanner to your computer. 1. Place your original.

  • Page 22: Changing The Default Scanner Button Settings

    Do one of the following if you need help using Epson Event Manager. ❏ For Windows: Click ? in the upper right corner of the window. ❏ For Mac OS X: Click the help menu on the menu bar, and then select Epson Event Manager Help.

  • Page 23: Scanning With Epson Scan

    Scanning Scanning With EPSON Scan EPSON Scan allows you to control all aspects of scanning. You can use this as a standalone scanning application or use it with another TWAIN-compliant scanning application. This section explains basic scanning procedures using EPSON Scan. See the help for details on EPSON Scan.

  • Page 24: Selecting An Epson Scan Mode

    & Selecting an EPSON Scan Mode To select the scan mode, click the arrow in the Mode box in the upper right corner of the EPSON Scan window. Next, select the mode you want to use from the list displayed.

  • Page 25: Scanning In Full Auto Mode

    “Scanning in Professional Mode” on page 33 & Scanning in Full Auto Mode When you start EPSON Scan for the first time, it runs in Full Auto Mode. For detailed setting instructions, see the EPSON Scan help. Note: If Show this dialog box before next scan is cleared, EPSON Scan starts scanning immediately without displaying this window.
  • Page 26 4. If you want to select a custom resolution, restore faded colors, remove dust marks, or select file save settings, click Customize. The Customize window is displayed. 5. Select your settings in the Customize window, and then click OK. For details on making settings in the Customize window, see the EPSON Scan help.
  • Page 27 User's Guide Scanning 6. Click Scan. EPSON Scan previews each image, detects the type of original, and automatically selects the most suitable scan settings. After a moment, a small preview of each image is displayed in the EPSON Scan window. Note: ❏...

  • Page 28: Scanning In Office Mode

    User's Guide Scanning Scanning in Office Mode When you select Office Mode, the EPSON Scan Office Mode window is displayed. For detailed setting instructions, see the EPSON Scan help. 1. Place your original. 2. Start EPSON Scan. 3. Select Office Mode from the Mode list.
  • Page 29 10. Select the name, location, image format type, and so on for your saved scan files in the File Save Settings window, and then click OK. EPSON Scan starts scanning, and saves the scanned images and so on, according to the settings selected in the File Save Settings window.

  • Page 30: Scanning In Home Mode

    When you select Home Mode, the Home Mode window is displayed. For detailed setting instructions, see the EPSON Scan help. 1. Place your original. 2. Start EPSON Scan. 3. Select Home Mode from the Mode list. 4. Click the arrow to open the Document Type list, and then select the type of original you are scanning.
  • Page 31 ❏ Other: for images you archive and so on and therefore need to select a specific resolution. EPSON Scan selects a default resolution setting based on the Destination setting you select. If you selected Other as the Destination setting, you need to select a specific resolution.
  • Page 32 11. Select the name, location, and image format type of your saved scan files, and so on in the File Save Settings window, and click OK. EPSON Scan starts scanning, and saves the scanned images and so on, according to the settings selected in the File Save Settings window.

  • Page 33: Scanning In Professional Mode

    User's Guide Scanning Scanning in Professional Mode When you select Professional Mode, the Professional Mode window is displayed. For detailed setting instructions, see the EPSON Scan help. 1. Place your original.
  • Page 34 User's Guide Scanning 2. Start EPSON Scan. 3. Select Professional Mode from the Mode list. 4. Click the arrow in the Auto Exposure Type list, and then select Photo or Document. 5. Click the arrow to open the Image Type list, and then select the detailed image type you are scanning.

  • Page 35: Image Adjustment Features

    11. Select the name, location, image format type, and so on for your saved scan files in the File Save Settings window, and then click OK. EPSON Scan starts scanning, and saves the scanned images and so on, according to the settings selected in the File Save Settings window.
  • Page 36 User's Guide Scanning Image Adjustment Features for Photos: Automatically optimizes the exposure for an image. The gamma, highlight, and Auto Exposure shadow settings are automatically set. This function is always on in all modes except Professional Mode. In Professional Mode you can turn off this function for advanced users.
  • Page 37 User's Guide Scanning Unsharp Mask Turn on to make the edges of image areas clearer for an overall sharper image. Available in Office Mode and Professional Mode. You can adjust the level of sharpness in Professional Mode. Turn off if you do not want to emphasize edges. Dust Removal Removes dust marks from your originals automatically.
  • Page 38 User's Guide Scanning Image Adjustment Features for Documents: Removes the rippled pattern that can appear in subtly shaded image areas, such Descreening as skin tones. Also improves results when scanning magazine or newspaper images that include screening in their original print processes. The results of descreening do not appear in the preview, only in your scanned image.

  • Page 39: Scanning Using Easy Photo Scan

    Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Easy Photo Scan. ❏ Mac OS X Select Finder >...
  • Page 40 4. Make the necessary settings, and then click Scan. For more information on scanning methods, see the EPSON Scan help. 5. If the EPSON Scan window is still open after scanning the document, click Close. The scanned document is displayed in Easy Photo Scan.

  • Page 41: Scanning Using Document Capture Pro (Windows)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 42 The Scan window is displayed. 4. Make the necessary settings, and then click Scan. If you want to make detailed settings such as image quality, select Use EPSON Scan in Scan Settings Screen from the Scan menu. The scanned document is displayed in Document Capture Pro.

  • Page 43: Scanning Using Document Capture (Mac Os X)

    User's Guide Scanning 6. When you have finished checking the image, click one of the destination icons. One of the following windows is displayed depending on the icon you selected; Batch Save, Transfer Settings, or another window. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏...
  • Page 44 Do not use the Fast User Switching function while using your scanner. 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 45 4. Make the necessary settings, and then click Scan. The scanned document is displayed in Document Capture. To display the EPSON Scan window, select Displays the EPSON Scan Setup Screen in Scan from the menu. 5. Check the scanned images, and then edit as necessary.

  • Page 46: Scanning Special Projects

    You can use your scanner with a printer connected to your computer just as you would use a copy machine. 1. Place your original. 2. Press the button on the scanner. The Copy Utility window and the EPSON Scan window are displayed. 3. Scan your document. See the EPSON Scan help for more information on how to scan.

  • Page 47: Scanning To A Pdf File

    User's Guide Scanning 4. If the EPSON Scan window is still open after scanning the document, click Close. The scanned image is displayed in the Copy Utility main window. 5. Check the scanned image and then rotate it using the thumbnail tool if necessary.
  • Page 48 20-page document, and specify the page number to be included in one PDF as 4, then 5 PDF files are automatically created. You can make these settings in the File Save Settings window in EPSON Scan. See the EPSON Scan help for instructions.
  • Page 49 User's Guide Scanning 3. Click Settings. The Scan to PDF Settings window is displayed. 4. Make the necessary settings.
  • Page 50 The current Paper Size , Orientation, Margin, and other settings are displayed in the File Save Settings window. Note: If you clear Show Add Page dialog after scanning. in the File Save Settings window, the Add Page Confirmation window is not displayed and EPSON Scan automatically saves your document.
  • Page 51 This feature is only available in Windows. For other settings, see the EPSON Scan help. 8. Click OK to close the EPSON PDF Plug-in Settings window. 9. Make any other file save settings, and then click OK. 10. Click Close to close the Scan to PDF Settings window, and then click Scan or press the button on the scanner.

  • Page 52: Scanning To A Cloud Service Or Other Destinations

    Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Easy Photo Scan. ❏ Mac OS X...
  • Page 53 4. Click Scan on the EPSON Scan window to scan your original. 5. If the EPSON Scan window is still open after scanning the document, click Close. The scanned image is displayed on the Easy Photo Scan window with an automatically generated name. You can edit the name of the file by selecting the image thumbnail at the bottom of the screen and clicking 6.

  • Page 54: Scanning Stitched Images Using Arcsoft Scan-N-Stitch Deluxe (Windows)

    User's Guide Scanning 8. Once you have scanned all of the photos or documents you want to send or upload, click one of the destination icons. The window for save settings or transfer settings is displayed. 9. Enter the necessary information to set up the destination. 10.
  • Page 55 User's Guide Scanning Click the start button, and select All Programs or Programs > ArcSoft Scan-n-Stitch Deluxe > Scan-n- Stitch Deluxe. 2. Follow the on-screen instructions and start by scanning a new page or loading all of the sections from a page you have already scanned.

  • Page 56: Maintenance

    User's Guide Maintenance Maintenance Cleaning the Scanner To keep your scanner in optimum operating condition, clean it periodically using the following procedure. Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. These chemicals can damage the scanner components and the case.

  • Page 57: Transporting The Scanner

    User's Guide Maintenance 4. If the document mat gets dirty, clean it with a soft dry cloth. If the document mat is very dirty, dampen a soft cloth with mild detergent and water, wring it out thoroughly, and then wipe off any remaining stains. After that, use a soft dry cloth to wipe the mat. Related Information “Part Names and Functions”...
  • Page 58 User's Guide Maintenance 2. Unplug the USB cable from the scanner. 3. Attach the packing materials that came with the scanner, then repack the scanner in its original box or a similar box that fits the scanner snugly. Important: ❏ If the scanner is not repacked correctly, vibrations and shocks during transport may cause damage to the scanner. ❏...

  • Page 59: Application Information

    Select Finder > Go > Applications > Epson Software > EPSON Scan Note: ❏ EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching. ❏ EPSON Scan is only available for Intel applications (for Mac OS X v10.6 users).

  • Page 60: Accessing Easy Photo Scan Help

    “Using the Scanner as a Copier” on page 46 & Epson Event Manager You can assign the scanner buttons to open a program in Epson Event Manager to make scanning your projects even quicker. See the Epson Event Manager help for details on using the application.

  • Page 61: Starting Epson Event Manager

    Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro Accessing Document Capture Pro Help Select help on the menu bar.

  • Page 62: Document Capture (Mac Os X)

    “Scanning Stitched Images Using ArcSoft Scan-n-Stitch Deluxe (Windows)” on page 54 & EPSON Software Updater EPSON Software Updater is an application that checks for new or updated applications on the internet and installs them. You can also update the scanner’s User's Guide.

  • Page 63: Starting Epson Software Updater

    Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > EPSON Software > EPSON Software Updater. ❏ Mac OS X Select Finder >...

  • Page 64: Installing The Applications

    ❏ When reinstalling applications, you need to uninstall them first. 1. Quit all running applications. 2. When installing EPSON Scan, disconnect the scanner and the computer temporarily. Note: Do not connect the scanner and the computer until you are instructed to do so.

  • Page 65: Uninstalling Your Applications For Mac Os X

    If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Finder > Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
  • Page 66 Do not turn off the computer or the scanner while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.

  • Page 67: Solving Problems

    ❏ Wait a second after connecting the USB cable. It may take a few seconds until the scanner turns on. ❏ If you are using Mac OS X and connecting any other scanners including all-in-one printers, start EPSON Scan on your computer to turn on the scanner.

  • Page 68: Scanning Problems

    You Cannot Scan Using the Thumbnail Preview ❏ Thumbnail preview is only available in Home Mode or Professional Mode in EPSON Scan. ❏ Thumbnail preview is available in Home Mode for EPSON Scan only if Photograph is selected as the Document Type.

  • Page 69: You Have Trouble Adjusting The Scan Area In Thumbnail Preview

    ❏ In Full Auto Mode or thumbnail preview in EPSON Scan, move the original 6.0 mm (0.24 inches) away from the edges of the scanner glass.

  • Page 70: You See Only A Few Dots In Your Scanned Image

    ❏ Make sure the original is placed on the scanner glass with the side to be scanned facing down. ❏ In Home Mode, Office Mode, or Professional Mode in EPSON Scan, and when Black & White is selected as the Image Type, change the Threshold setting. In Home Mode, click Brightness to display the adjuster.

  • Page 71: Colors Are Patchy Or Distorted At The Edges Of Your Image

    If your document is very thick or curled at the edges, cover the edges with paper to block external light as you scan. Your Scanned Image Is Too Dark ❏ If your original is too dark when using Home Mode or Professional Mode in EPSON Scan, select Backlight Correction.

  • Page 72: Characters Are Not Recognized Correctly When Converted Into Editable Text (Ocr)

    ❏ Make sure you enable the Embed ICC Profile setting in EPSON Scan. Select JPEG (*.jpg) or TIFF (*.tif) as the Type setting on the File Save Settings window. Click Options, and then select Embed ICC Profile.

  • Page 73: Images Are Not Rotated Correctly

    Images are Not Rotated Correctly ❏ Make sure the original is placed on the scanner glass correctly. ❏ If you are scanning using thumbnail previews in EPSON Scan, select the image and click the rotation icon to rotate it. ❏ Try disabling or enabling the Auto Photo Orientation setting in EPSON Scan.

  • Page 74: Technical Specifications

    User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Flatbed color Photoelectric device Effective pixels 40800 × 56160 pixels at 4800 dpi The scanning area may be restricted if the resolution setting is too high. Maximum Document Size 216 ×...

  • Page 75: Environmental Specifications

    ❏ Fast User Switching on Mac OS X or later is not supported. ❏ EPSON Scan does not support the UNIX File System (UFS) for Mac OS X. You must install EPSON Scan on a disk or in a partition that does not use UFS.

  • Page 76: Standards And Approvals

    User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for U.S. Model FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR22 Class B Standards and Approvals for European Models EMC Directive 2004/108/EC EN55022 Class B EN55024 Standards and Approvals for Australian Model AS/NZS CISPR22 Class B...

  • Page 77: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 78: Help For Users In Australia

    1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL...

  • Page 79: Help For Users In Singapore

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

  • Page 80: Help For Users In Vietnam

    Where to Get Help Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id...

  • Page 81: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 82: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 83 User's Guide Where to Get Help Toll-Free No. 1800-1069-EPSON (37766) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...

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