Troubleshooting - Motorola DCH100 User Manual

6 TROUBLESHOOTING

6 TROUBLESHOOTING
Before calling your cable provider, review this
troubleshooting guide.
Problem
The DCH
receiver will not
power on.
Possible Solutions
•
The DCH receiver may have received a
software update and may not power on
while the new software is being installed.
Try again in a few minutes.
•
Verify that the power supply is connected
to the DCH receiver and an AC outlet.
Unplug the DCH power supply cord from
the AC outlet, plug it back in, and then
press the POWER button.
•
If the DCH receiver is connected to a
switched outlet on another unit, verify that
that unit is powered on. Unplug the DCH
power supply cord from the AC outlet, plug
it back it in, and then press the POWER
button. Use of an unswitched outlet is
recommended.
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