Troubleshooting - Motorola DCT2000 Installation Manual

TROUBLESHOOTING

Before calling your service provider, review the troubleshooting guide.
This information is to help you quickly solve a problem. If your problem
still exists, contact your service provider.
Problem
No sound
No picture
Picture or sound is
noisy on one channel
Sound from only one
stereo speaker
No power
Remote control does
not work
Poor audio quality
Possible Solution
Press on the remote control to restore the
MUTE
volume level.
Check that the stereo is looking at the proper
input source.
Turn your VCR on.
Check to be sure that all cables are connected
properly (hand-tighten if necessary).
If connected through the baseband RCA video
connection, make sure the cables are
connected properly.
If you are watching TV using your VCR, be
sure your VCR is on.
Reconnect the cable and hand-tighten if
loose.
Hand-tighten or reconnect the cables properly.
Be sure wires are not frayed and plugs are not
bent or broken.
Reconnect the power cord. Be sure the
DCT2000 is plugged into an outlet that is
always live.
Press on the remote control to ensure
CABLE
the remote control is in cable mode.
Change the batteries in your remote control
according to the instructions in the section,
"Installing Batteries."
Be sure that nothing is on the DCT2000 or
blocking a clear line of sight between it and
the remote control.
For best audio quality, use the remote control
to set the DCT2000 to approximately 75% of
maximum volume level and then adjust the
audio levels on the external devices.
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