Troubleshooting - Motorola dct6412 User Manual

TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide.
This information is to help you quickly solve a problem. If your problem
still exists, contact your service provider.
Problem
The DCT* will not
power on
The remote control
does not work
Possible Solution
The DCT* may have received a software update and
may not power on while the new software is being
installed. Try again in a few minutes.
Verify that the AC power cord is connected to the DCT*
and an AC outlet. Unplug the DCT* from the AC outlet,
plug it back in, and then press the
If the DCT* is connected to a switched outlet on another
unit, verify that that unit is powered on. Unplug the power
cord from the DCT*'s AC outlet, plug it back it in, and
then press the
POWER
Press the
POWER
of the remote control. The batteries in the remote control
may be depleted.
Verify that the remote control is in "Cable" mode.
Verify that there are no obstructions between the remote
control and the DCT*. Aim the remote control directly at
the DCT* front panel, not the TV or VCR.
The angle between the remote control and the DCT*
may be too large. Stand in front of the DCT* and not too
far to either side.
Press and release operation keys one at a time, firmly
and deliberately.
Try changing channels using the buttons on the DCT*
front panel.
Check the batteries in the remote control. Install new
batteries if needed.
32
POWER
button.
button on the DCT* front panel instead
button.