Solutions To Common Problems - Electrolux ICON series Use & Care Manual

Before you call...
If you experience a concern with your refrigerator or notice a product behavior or condition that you do
not understand, you can usually avoid a call to your service representative by referring to this section for
an answer. Beginning with the following table, this information includes concerns, potential causes, and
common solutions.
Automatic Ice Maker
Problem Cause
• Ice maker is turned off.
Ice maker is not making
any ice.
• Refrigerator is not connected to water line or
• The water supply line is kinked.
• The water filter is not seated properly.
• The water filter may be clogged with foreign material.
• Saddle valve on cold water pipe is clogged or
• Ice maker is producing less ice than you expect.
Ice maker is not making
enough ice.
• The water filter may be clogged with foreign material.
• The water supply line is kinked.
• Saddle valve on cold water pipe is clogged or
Freezer ice maker will not • Ice maker wire signal arm is being held down
stop making ice.
Ice cubes are freezing • Ice cubes are not being used frequently enough.
together.
• Ice cubes are hollow (shells of ice with water
Light Is Not On
Concern Potential Cause
• Light bulb is burned out or LED light is
Light is not on.
• No electric current is reaching refrigerator.
• Control system has disabled lights because
Odors In Refrigerator
Concern Potential Cause
• Interior needs to be cleaned.
Interior is dirty.
Odors • Food with strong odors is stored in refrigerator.

Solutions to Common Problems

water valve is not open.
restricted by foreign material.
restricted by foreign material.
by some package in the freezer that has fallen
against the ice maker.
inside). The hollow cubes break open in the bin
and leak their water onto existing ice, which
causes it to freeze together.
damaged.
one or both doors were left open too long.
Correction
• Turn on ice maker. For the fresh food ice maker, press and hold
the "Ice Off" button for four seconds until the indicator turns
off. For the freezer ice maker, lower the wire signal arm.
• Connect the unit to the household water supply and ensure
the supply valve is open.
• Ensure that the supply line does not kink when the refrig-
erator is pushed into place against the wall.
• Remove and re-install the water filter. Be sure to push the
filter firmly so that you hear it lock solidly into position.
• If water dispenses slowly or not at all, or if the filter is six
months old or older, it should be replaced.
• Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
• The fresh food and freezer ice makers will each
produce approximately 2.5 pounds of ice every 24 hours
depending on usage conditions.
• If water dispenses slower than normal, or if the filter is six
months old or older, it should be replaced.
• Ensure that the supply line does not kink when the refrig-
erator is pushed into place against the wall.
• Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
• Move the item and release wire signal arm. Remove any ice
cubes that may have frozen together over the wire signal
arm.
• Remove ice container and discard ice. The ice maker will
produce fresh supply. Ice should be used at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice maker does not get
enough water. This is usually the result of a clogged water
filter. Replace the water filter.
Common Solution
• See Replacing Light Bulbs or LED lights in Care and
Cleaning section.
• See "Concern" section, "Refrigerator Operations".
• Close and reopen door(s) to enable lights.
Common Solution
• See Care & Cleaning Tips.
• Cover food tightly. Air filter may need to be changed more
frequently if foods with strong odors are routinely stored
in refrigerator.
27