Panasonic DBS 576 Technical Manual page 13

Built-In ACD Supervisor Guide
SEARCH
01:AGENT GRP.
Enter The AGENT
GROUP Number.
(1-3)
List→
Example:
SEARCH 1,
01:Search Timer
Enter The AGENT
Search Time.
1 to 600 sec.
List→
Example:
SEARCH 1,010,
01:No Ans Timer
Enter The AGENT
No Answer Time.
1 to 600 sec.
List→
Note:
• If you press soft key 10 and select List at any of the above steps, the List
• The END/DISC line cannot be changed nor deleted.
576-25-521 (ACD 3.0)
2. Set parameter 1, and press the HOLD key.
Example: Press key 1 to set group 1.
3. Set parameter 2, and press the HOLD key.
Example: Press the 0, 1 and 0 keys to set the Search Timer to 10
seconds.
4. Set parameter 3, and press the HOLD key.
Example: Enter three digits to set the No Ans Timer.
The program line that was set is updated when the final parameter
is set. The next line is moved to, and the screen in step 1 is
redisplayed.
5. Repeat steps 1 to 4 to set insertion of other program lines, and end
programming at the END/DISC line.
Mode screen is redisplayed.
DBS 576 (USA) issued March 1999
Section 521
13