Common Operation For Supervisor Customization; Supervisor Customization - Panasonic DBS 576 Technical Manual

Built-In ACD Supervisor Guide

Common Operation for Supervisor Customization

1) PROG KEY
2) AUTO KEY
3) HOLD KEY
4) FLASH KEY
5) CONF KEY
6) REDIAL KEY
7) PREV/NEXT KEY : Scrolls screens if the address has more than one

Supervisor Customization

Each item can be customized by operations from the supervisor menu. The
following shows the operation of customization from the supervisor menu.
Operation
SUPERVISOR MENU
→
SYSTEM INFO
→
MIS REPORT
→
CUSTOMIZE
CUSTOMIZE MENU
→
LINE REGIST.
→
SYSTEM ID
→
AGENT ID
→
GROUP SETTING
→
CALL HANDLING
576-25-521 (ACD 3.0)
: Returns to Supervisor Top Menu.
: Goes to the upper layer.
: Validates data or goes to the next setting.
: Returns to the previous address number
: Clears data.
: Displays the data before entering program
parameter.
screen.
1. From [SUPERVISOR MENU] screen, press the soft key 3 or 8 to
select [CUSTOMIZE].
2. Select a desired menu by using the soft key from the
[CUSTOMIZE MENU] screen.
3. For further operations, see desired section in this manual.
DBS 576 (USA) issued March 1999
Section 521
17