Microsoft Systems Center Operations Manager; Removing And Replacing Hardware Components; Surface Scan Analysis - HP StoreEasy 1000 Administrator's Manual

Customer notices—Address informational topics about the HPE StoreEasy 1000 Storage.
Customer advisories—Address know issues and solutions or workarounds.
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Microsoft Systems Center Operations Manager

Microsoft Systems Center Operations Manager (SCOM) provides comprehensive monitoring,
performance management, and analysis tools to maintain Windows OS and application platforms.
This solution allows you to monitor Microsoft Windows environments and HPE storage products
through a common OpsMgr console. To download Hewlett Packard Enterprise management
packs for Microsoft System Center Operations Manager, including installation, configuration, and
usage documentation, visit the Hewlett Packard Enterprise Management Packs for Microsoft
Systems Center site at:
www.hp.com/go/storageworks/scom2007

Removing and replacing hardware components

For information on removing and replacing a hardware component, follow the component removal
and replacement instructions in the appropriate ProLiant user guide.
The following list identifies the ProLiant model for each HPE StoreEasy 1000 Storage product:
1450—ProLiant DL160 Gen9 server
1550—ProLiant ML110 Gen9 server
1650—ProLiant DL380 Gen9 server
1650E—Apollo 4200 Gen9 server
1850—ProLiant DL380 Gen9 server
The ProLiant documentation is available at http://www.hpe.com/support/proliantgen9/docs.
NOTE: After replacing the system board, you must ensure that the correct Product ID is reflected
in the system BIOS and that the product name is installed on the replacement part. The correct
product name is important for applications such as System Insight Manager and Insight Remote
Support. To install the correct product name, browse to the
C:\hpnas\components\support\naming folder. Locate and run the Smart Component that
applies to your system. After running the Smart Component, you must shut down and then restart
your system for the changes to take effect. If you run the incorrect Smart Component, the product
name will be set incorrectly, but it will not affect your system in any other way.

Surface Scan Analysis

Hewlett Packard Enterprise Smart Array controllers perform a background surface analysis during
inactive periods, continually scanning all drives for media defects. Hewlett Packard Enterprise
Smart Array controllers can also detect media defects when accessing a bad sector during busy
periods. If an Hewlett Packard Enterprise Smart Array controller finds a recoverable media defect,
the controller automatically remaps the bad sector to a reserve area on the disk drive. If the
controller finds an unrecoverable media defect and you have configured a fault-tolerant logical
drive, the controller automatically regenerates the data and writes it to the remapped reserved
area on the disk drive. Surface Scan Analysis interval can be tuned from UI and it should be
noted that, disabling Surface Scan Analysis will prevent the controller from proactively finding
and correcting disk surface errors, which may lead to data loss.
168 Troubleshooting, servicing, and maintenance