Huawei P8 GRA-UL00 Faqs page 135

Table of Contents

Advertisement

P8 Smartphone FAQs
10.4 What can I do if I can't connect to the server when
refreshing my emails?
1.
2.
10.5 What can I do if I can't connect to the QQ mailbox
because I haven't activated the IMAP and POP3 services?
Open the browser on your computer or phone and log in to your QQ mailbox. Go to Settings >
Account and enable IMAP/SMTP and POP3/SMTP services, and use Email on your phone to
log in to your email.
10.6 Why can't I send or receive messages?
1.
2.
3.
4.
5.
6.
10.7 What can I do if I can't send messages at a certain
time?
Call your service provider's service number and check whether your phone's messaging
function has been disabled.
10.8 Why is the image attached to the multimedia message
I sent to another phone unclear?
Attachments to a multimedia message can't exceed 300 KB. If an image is too large, it will be
automatically compressed before being attached to the message, as a result of which, the
image resolution will decrease. To send a large image, use WeChat or Email instead.
Issue 01 (2015/03)
Check the network connection status and set APN to CMNET.
Wait for a while and then refresh the emails because the email server may be busy.
Use another phone to check whether the problem is caused by the card.
Make sure the number of the SMS center, which can be obtained from the service
provider, is correct.
If security software is installed on your phone, uninstall the software or restore the
factory settings to check whether the problem is solved.
Your phone reception may be poor. Take your phone to a place with good reception and
try again.
You may be experiencing a network rush. Wait a while and try again.
Make sure the recipient's phone number is correct.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
10 Messaging and email
108

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

P8 gra-l09

Table of Contents