Why Is The Touchscreen Slow Or Unresponsive During Normal Use - Huawei P8 GRA-UL00 Faqs

P8 Smartphone FAQs
Your phone will be updated and restored to its factory settings.
2.
Your phone will be updated and restored to its factory settings.
If your phone can't be updated, contact Huawei technical support or take your phone to an
authorized Huawei service center.
12.22 Why is the touchscreen slow or unresponsive during
normal use?
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Issue 01 (2015/03)
− Then, press and hold the power, volume up, and volume down keys simultaneously
until the Android robot icon appears.
Updating using a storage device:
− Go to the Huawei Downloads Page and download the software update package.
− Copy the dload folder in the software package to a USB flash drive's root directory.
− Power off your phone, and use a USB OTG cable to connect your phone to the USB
flash drive.
− Then, simultaneously press and hold the power, volume up, and volume down buttons
to enter updating mode.
To purchase a USB OTG cable, contact your device vendor.
Check whether there is a screen protective film attached. Some screen protective films
affect the touchscreen function when they are badly scratched.
Opening a large app or lots of background apps may temporarily cause the phone to
freeze, making the touchscreen unresponsive.
Wait patiently or clean up background apps and then check whether the touchscreen has
returned to normal.
Close the background apps that you do not need: go to Settings, touch Manage apps and
select the apps that you wish to close. Then touch Force stop and close the app
according to the onscreen instructions.
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