Huawei P8 GRA-UL00 Faqs page 53

P8 Smartphone FAQs
4.7 Why does my phone play songs when I press the
button on my headset?
This is one of your phone's features. You can press the center button on your headset to
quickly open Music and play songs.
4.8 Why can't the optional headset work properly?
1. Check whether the headset is produced by Huawei and purchased from a trusted channel.
2. Check whether your phone displays the headset icon after you connect the headset to your
phone.
3. If the problem persists after you replace the headset, go to an authorized Huawei service
center and check the headset.
4.9 Why does smearing occur when I view photos in
full-screen from the Pictures folder in Gallery?
In Gallery, photo previews are displayed, which will be clearer after region decoding.
Therefore, some photos with rich details may seem smeared when they are being refreshed.
4.10 What can I do if the sound from the headset is
abnormal?
1. After you have connected the headset to your phone, rotate the headset to remove the oxide
layer on the headset jack.
2. Use the headset provided with your phone for the optimal sound experience. Non-standard
headsets may cause abnormal sounds.
4.11 What can I do if the other party can't hear my voice
when I am making a phone call using my headset?
1. Check whether you are using the headset produced by Huawei (with the insulation design).
Headsets that are not produced by Huawei may cause microphone short circuit, so the
microphone is muted, or the microphone may be mistakenly detected as a three-pole headset,
resulting in microphone failure. In this case, you may have to reinsert the headset. It is
recommended that you use the headset produced by Huawei.
2. If you are using a headset produced by Huawei, make sure you have properly inserted the
headset.
3. If the problem persists, take your headset to a maintenance outlet for check.
Issue 01 (2015/03) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
4 Camera, music, and video
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