Why Does It Take A Long Time To Charge My Phone - Huawei P8 GRA-UL00 Faqs

P8 Smartphone FAQs
Your phone generates relatively less heat when you make phone calls and send messages with normal signal reception and
more heat when you take photos or shoot videos, play games that consume much battery power, surf the Internet, and download
images or files.
For exceptional heat generation:
If your phone generates excessive heat at a certain time or during standby time (at the center
of your phone and the frame near the power button) and the battery life is obviously shortened,
some applications in your phone are consuming extra battery power.
Solutions to exceptional heat generation:
1. Close unwanted power-intensive applications under Settings > Power saving >
Background power-intensive apps. The third-party guardian software continuously takes up
your phone's CPU resources, which may also result in excessive heat and high power
consumption.
2. If the preceding solution does not work, restart your phone.
3. If the preceding solution does not work, back up important data and restore your phone to
its factory settings.

15.11 Why does it take a long time to charge my phone?

1. Make sure the two ends of the data cable are properly attached to your phone and the
charger.
2. If you are using a small-load charger and a computer USB cable (that generally has a
limited current of 500 mA), the charging current is small, resulting in a long charging time. It
is recommended that you use the 5 V 2 A charger that comes with your phone.
3. Quickly reconnect your phone to the charger and make sure the charging cable connector is
properly inserted to your phone. Reinsert the charger to the charging dock and make sure the
charger is properly inserted to the charging dock.
4. If the problem persists, take your phone to an after-sales service outlet.
15.12 Why does it take a long time to charge my phone
when it is generating excessive heat?
Your phone is provided with the Huawei's unique overheat protection. When your phone is
overheated, it will limit the charging circuit. You can close some applications such as video
and games, or power off your phone. After your phone's temperature decreases, your phone
can be charged properly.
Issue 01 (2015/03) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
15 Battery, charging, and power consumption
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