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Sharp UP-X300 Instruction Manual

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POS TERMINAL
MODEL
UP-X300
INSTRUCTION MANUAL (Store Operations)
Second Edition

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Summary of Contents for Sharp UP-X300

  • Page 1 POS TERMINAL MODEL UP-X300 INSTRUCTION MANUAL (Store Operations) Second Edition...
  • Page 2 WARNING FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Introduction

    INTRODUCTION Thank you very much for your purchase of the SHARP POS Terminal Model UP-X300. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter operational problems.

  • Page 4: Table Of Contents

    CONTENTS INTRODUCTION ··········································································································································· 1 IMPORTANT ················································································································································· 1 1. Assembly Names and Functions ········································································································· 6 External View ········································································································································· 6 Front view ······································································································································ 6 Rear view ······································································································································ 6 Displays ·················································································································································· 7 Operator display (touch panel) ······································································································ 7 Customer display ························································································································ 13 Screen save mode ······················································································································ 13 Backlight brightness control ········································································································...
  • Page 5 Price inquiry (view) function ········································································································ 43 UPC learning function ················································································································· 44 Price change function ·················································································································· 45 Department shift ·························································································································· 46 Recipe guidance ························································································································· 46 Countdown item ·························································································································· 47 Subtotal Display ··································································································································· 50 Merchandise subtotal ·················································································································· 50 Taxable n subtotal (n: 1 - 10) ······································································································ 50 Including-tax subtotal (full subtotal) ·····························································································...
  • Page 6 Gratuity ········································································································································ 97 Service charge ···························································································································· 97 Cashing a check ·························································································································· 98 Transferring cash ························································································································ 98 VIP sales ····································································································································· 98 WASTE mode ······································································································································· 99 Employee Function ····························································································································· 100 Employee log-on ······················································································································· 100 Log off ······································································································································· 100 Sales entry for employees ········································································································· 101 Supervisor Server/Clerk ·····················································································································...
  • Page 7 8. Reading (X) and Resetting (Z) of Sales Totals ··············································································· 123 Report list ·································································································································· 123 How to take the reading (X) and resetting (Z) report ································································· 125 Compulsory Cash/Check Declaration ······················································································· 129 9. Downloading Data ····························································································································· 131 Initializing by power on ·············································································································· 131 Automatic downloading ·············································································································...

  • Page 8: Assembly Names And Functions

    Assembly Names and Functions This chapter describes the assembly names and functions of this POS terminal. External View Front view Operator display (touch panel) Power indicator: When the power switch is turned on, the power indicator will light up. Rear view Side cover Power switch: Ensure that the power switch is...

  • Page 9: Displays

    Displays This POS terminal is equipped with a color LCD operator display. The operator display is a touch panel. Operations can be performed by touching the screen (that shows keys or items in the window) of the operator display. I Operator display (touch panel) •...
  • Page 10 Information/Status Window: 6/18/2004 5:36:02 PM Time Zone / Dining Room REG [Drinks] Dept shift 1 Clerk 0001 Receipt OFF Stock Warning Exceed the HALO amount for tip Sentinel message Waste mode Void mode Receipt shift Tax shift / Department shift Information Screen Name [Category Name] Time zone / Room (Location) information Date &...
  • Page 11 • • • • • Registration screen The registration screen consists of several sub-windows (Receipt/Menu/Category/Function/Ten-key). When the server/clerk is signed-on, a registration screen is displayed automatically. Screen example: Receipt window Information/Status window Function key window Menu window Category window Ten-key window # This bar is displayed if additional choices are available from this screen.
  • Page 12 Receipt window: Table# area Check# area Previous check key Next check key Total area Item area Scroll bar Previously ordered items in a guest check are displayed with a different color. Previous item: Black Current item: Blue Additionally previously ordered items in guest check are separated with “----” (programmable). When previously ordered items in guest check are summarized, it is possible to view the details by touching the [EXPAND] key.
  • Page 13 • • • • • Table layout screen (graphical table layout) The table layout screen is composed of a graphic table layout for the guest check tracking function. When the server/clerk is signed-on, this screen is displayed automatically. Screen example: Information/Status window Function key window Table layout window...
  • Page 14 • • • • • Job-entry menu screen The job-entry menu screen can be composed of various special job menus (CCD entry, etc). The Job-entry menu is programmable by each employee. Touch the [JOB MENU] key from any other screen to access the Job-entry menu screen. ➝...

  • Page 15: Customer Display

    I Customer display There are two customer display options available for the UP-X300. The pole type customer display or an integrated type rear display can be installed. A scrolling message (programmed text for terminal) can be displayed on the customer display. The scrolling message is displayed from the right to left on the display.

  • Page 16: Before Operating The Pos Terminal

    Before Operating the POS Terminal This chapter provides an overview of the POS terminal. Display Angle The display may be positioned for the best viewing angle. The allowable tilt angle of the display is within 53 degrees as shown in the illustration at the right. 53°...

  • Page 17: Prior To Making Entries

    Prior to Making Entries Preparations for Entries Ensure that all printers in your system have adequate paper rolls prior to beginning entries. For more information, please refer to the applicable printer’s manual. Error Messages In the following examples, your POS terminal will go into an error state accompanied with a warning beep and the error message on the display.

  • Page 18: Entries

    Entries Function Key Description I Screen transitions This POS terminal provides the following types of basic screens for various functions or modes. · Initial screen (Sign off screen) · Registration screen · Table layout screen · Bill separate screen · Job-entry menu screen Screen transitions ➝...

  • Page 19: Function Key List (Using Default Key Labels)

    I Function key list (using default key labels) (in the Key tab of the “Key Edit” mode. Double touch to edit key properties.) Classification Description Function TEN KEY 0 thru 9 Used to enter numeric data (0 thru 9) Used to enter numeric data (00) Used to enter numeric data (000) 1/2 key •...
  • Page 20 Classification Description Function ITEM MODIFIER Modifier n Change to use the modifier PLU n DEPARTMENT SHIFT Dept. Shift n Department shift (n : 1-3) SCALE Scale entry PLU/SUB Specified item(PLU) number PLU Name Search PLU from PLU name WITH Add tied PLU for combo/set PLU WITHOUT Delete tied PLU from combo/set PLU OPEN TARE...
  • Page 21 Classification Description Function PO n Paid out Nosale No sale Item correction (delete) VOID MODE Void mode CHECK VOID Subtotal void REFUND Refund item RETURN Return item Item correction (add) GD SFT # Group discount shift number entry GROUP DSC # Group discount number entry PAYMENT TAX SBTL...
  • Page 22 Classification Description Function CLK # Clerk number entering EMPLOYEE # Employee number entering Employee Balance EMPL SALES Sales for employee PRINTING RCP SF Receipt shift, change print type Validation print BILL Bill printing RCPT After transaction receipt G.C.RCPT Bill on receipt E.BILL Entertainment bill G.C.COPY...

  • Page 23: Item Key List (Using Default Key Labels)

    Classification Description Function DD MOP READ Drink Dispenser MOP READ DD D/L Drink Dispenser Download DataTran DataTran DSI ClientX DSI ClientX G&D ZVT700 G&D ZVT700 elPAY Report1 elPAY Report1 elPAY Report2 elPAY Report2 Actbal Report Actbal Report OFFLINE Open Store Open store key Close Store Close store key...

  • Page 24: How To Use The Touch Panel

    Do not use extreme force when touching the display. NOTE Do not use any sharp or pointed objects, and avoid using your fingernails to touch the display. I Cursor control by touching option(s) or item(s) in the window You can select option(s) or item(s) by touching corresponding line(s) in the window as follows.

  • Page 25: Server/Clerk Entries (Sign-On/Sign-Off)

    Server/Clerk entries (Sign-on/Sign-off) Prior to item entries, the server/clerk will be compelled to enter his or her assigned server/clerk code. Note: This may not be necessary when the POS terminal has been programmed for the server/clerk code entry as “re-designation mode.” •...

  • Page 26: Starting Cash Memory Entry

    Starting Cash Memory Entry If you enter the amount of currency for the starting amount in the drawer before entry operations, you can separate that amount from the sales amount when reports are generated. Your POS terminal can be programmed to enforce the entry of starting cash into memory. Procedure Touch the [JOB MENU] key to display the job-entry menu screen.

  • Page 27: Item Entries

    Item Entries I Registration screen Item (direct PLU) key Ten-key ➝ The registration screen can be changed to another registration screen by using screen# entries ( Screen ➝ [SCREEN#] ). If the system has been programmed to use the Time Zone feature, the menu (items/categories) window can be changed automatically by the programmed time zones.
  • Page 28 • PLU code entries Procedure ➝ ➝ For “preset only type”: PLU code [PLU/SUB] ➝ ➝ ➝ ➝ For “open only type”: PLU code [PLU/SUB] Unit price [ENTER] ➝ ➝ ➝ ➝ For “open and preset type”: PLU code [PLU/SUB] Unit price [ENTER] (open price entry) ➝...
  • Page 29 • PLU/UPC search by name (item text) PLU/UPC items can be searched for by part or full text entry. When a PLU/UPC name (character) is entered, the corresponding item list will be shown. You can select the item from the list. Procedure After touching the [PLU Name] key, the query window is displayed.

  • Page 30: Repeat Entries

    I Repeat entries You can use this function for repetitive entries (PLU/UPC) of the same items. Multiple items can also be repeated by using the [ + ] key. Procedure Touch the desired item(s) on the receipt window, then touch the [ + ] key. I Repeat round entries When the [REPEAT ROUND] key is touched, the predefined PLUs/UPCs are reordered based on the last order.

  • Page 31: Multiplication Entries

    I Multiplication entries Use this feature when you need to enter two or more of the same items. This feature helps you when you sell multiples of items or need to enter quantities that contain decimals. When the kitchen printer is used under “Issuing S/D receipts by the number of times of multiplication: Yes” programming, the number of multiplier may be limited by “Maximum number of ticket issuing”...

  • Page 32: Split-Pricing Type Entries

    • UPC entries Procedure ➝ ➝ ➝ Ä By scanning UPC code: Q’ty [ x ] (Scan UPC code) ➝ ➝ ➝ ➝ By UPC code entry: Q’ty [ x ] UPC code [PLU/SUB] • UPC code: max. 13 digits •...
  • Page 33 • PLU code entries Procedure For “preset only type”: ➝ ➝ ➝ ➝ ➝ ➝ Selling q’ty [ x ] Base q’ty [ x ] PLU code [PLU/SUB] For “open only type”: ➝ ➝ ➝ ➝ ➝ ➝ ➝ ➝ Selling q’ty [ x ] Base q’ty...

  • Page 34: Scale Entries

    I Scale entries This function is used to sell items by weight, and there are two types of weight entry systems available; auto scale entries and manual scale entries. Auto scale entry is used when the weight is read automatically from the connected scale (option).

  • Page 35: Single Item Cash Sale (Sics)/Single Item Finalize (Sif) Entries

    I Single item cash sale (SICS)/single item finalize (SIF) entries • SICS entries This function is useful when a sale is for only one item and is for cash. This function is applicable only to those items that have been programmed for SICS. The transaction is finalized and the drawer opens as soon as you enter the SICS item.

  • Page 36: Non-Turnover Sales

    I Non-turnover sales This function is used to perform transaction other than ordinary sales (turnover) in a restaurant. In this case, the clerk is responsible for payment of the bill and will seek other payment. The item is programmed as non-turnover. I Link PLU/UPC entries It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that several PLUs/UPCs can be combined for a single key touch.

  • Page 37: Combo Meal Entries

    I Combo meal entries When two or more menu items, consisting of PLUs related to a special offer, are to be programmed together, the combo meal function should be specified. Up to 99 combo keys (tables) can be programmed. And each combo key can be associated with 9 PLUs (items). For the associated PLU, three types of the price (ordinary price, up charge price, reduce charge price) can be programmed.

  • Page 38: Promotion Function

    I Promotion function Your POS terminal provides following three types of the promotional sales (Mix-and-match/ Automatic modifier/ Happy hour). This operation is the same as for normal PLUs/UPCs. You can program the term of usability (start or end date/time, day of week, month of year) for the promotion function.
  • Page 39 • Automatic modifier If the PLU which is listed in the promotion table is entered, the modifier PLU is registered instead of the original PLU. This function is used in pubs and restaurants for a quick and easy registration. (Example:) Promotion table Modifier table Promotion PLU...

  • Page 40: Modifier Plu Entries

    I Modifier PLU entries When the item is entered by using the [Modifier 1-99] key, the modifier PLU is registered instead of the original PLU. This function is used in pubs and restaurants for a quick and easy registration. Each PLU can be associated with a modifier table number. The modifier table can be linked to a maximum of 99 modifier PLUs.

  • Page 41: Condiment Entries

    I Condiment entries The terminal can be programmed to prompt for condiment and instructions for a menu-item PLU. Example: When you enter a menu-item PLU, a message such as “HOWCOOK?” is prompted and a list of the “Condiment PLUs” will appear. You must specify one of the “Condiment PLUs” such as “without mustard” to meet a special order of the guest.
  • Page 42 • Single entry method The items of the condiment table must be entered for each menu-item by one-set individually. (Example:) 3 steaks process: Operation Display Receipt window Note 3 [Steak] How cook? for 1’st steak [Rare] Vegetable? [Peas] 1x Steak Rare Peas How cook?
  • Page 43 • Change condiment entries (Condiment Correction) When you want to correct the condiment PLU, touch the desired condiment at the receipt window and touch the [CHG COND.] key to display condiment PLUs, and then enter a correct condiment PLU. (Example:) Operation Display Receipt window...
  • Page 44 • Dessert function When a complete meal (that is, appetizers, main dishes and desserts are all-inclusive for $10.00) is ordered, the dessert can be ordered separately at the end of the meal. This function allows the server to enter the dessert(s) individually, as a free of charge item(s).

  • Page 45: Price Shift By Menu

    I Price shift by menu The preset price of each PLU is changed automatically by the programmed time zone for a valid menu (e.g. Breakfast/Lunch, etc). The price for a menu can also be changed manually by touching the [MENU #] key. The terminal is provided with a maximum number of five price menus (1 standard time zone and 4 time zones) per revenue center.

  • Page 46: Upc Learning Function

    I UPC learning function When you enter or scan an undefined code, you are required to enter the unit price and the associated department. The PLU/UPC code, unit price and the department entered are stored in the PLU/UPC file and are used for future sales entries.

  • Page 47: Price Change Function

    I Price change function You can use this function when you need to modify the preset price and/or associated department of a PLU/ UPC. The programmed price and/or associated department is changed to the new one. Procedure (1) Touch the [PRICE CHANGE] key, then enter the PLU/UPC item. (1a) Touch the [PRICE CHANGE] key just after the PLU/UPC entry.

  • Page 48: Department Shift

    I Department shift This shift can temporarily change the preset department to which a PLU belongs. When the [Dept. Shift n] key is entered at the start of a transaction, the department codes to which all PLUs used in the transaction belong are changed to those which have been assigned to the [Dept.

  • Page 49: Countdown Item

    I Countdown item This function is suitable for the control of quantitative restrictions on sales (e.g. special sales, control of a small stock, ... etc.). A maximum of 86 items can be designated as countdown items. If the countdown value (the quantity possible on sales) is programmed for each countdown item, its value will be shown with the text and/or icon of the key.
  • Page 50 • Modification of the countdown value Procedure (1) Touch the [COUNTDOWN] key. The following window is displayed. Touch the [OK] button to complete the operation. (2) Select the PLU to modify the countdown value, and touch the [Modify] button. The following window is displayed. (3) Enter the new countdown value and touch the [ENTER] button.
  • Page 51 • Deletion of the countdown item Procedure (1) Touch the [COUNTDOWN] key. The following window is displayed. Touch the [OK] button to complete the operation. (2) Select the PLU to delete from the list, and touch the [Delete] button. (Touch the [OK] button to complete the operation.)

  • Page 52: Subtotal Display

    Subtotal Display Your POS terminal provides the following types of subtotals: I Merchandise subtotal Touch the [MDSE SBTL] key at any point during a transaction. The net sales subtotal (not including tax) will appear in the window. I Taxable n subtotal (n: 1 - 10) Touch the [TAX n] key at any point during a transaction.

  • Page 53: Finalizing Transactions

    Finalizing Transactions The following types of media can be used for the finalization of transactions. • Cash • Check • Charge (Credit) The direct finalization or the amount tendering can be performed to finalize the transaction. • Amount tendering Procedure ➝...

  • Page 54: Tax Calculations

    Tax Calculations The following types of tax registration methods are provided. • Automatic tax calculation (full-automatic) • Manual calculation tax (tax calculation by the [TAX] key) • Manual tax entry (tax amount entry) I Automatic tax calculation When your POS terminal is programmed with a tax table (or tax rate) and the tax status of an individual department or PLU/UPC is set for taxable, it computes the tax automatically on any item that is entered into the department directly or indirectly via a related PLU/UPC.

  • Page 55: Tax Status Shift

    I Tax status shift Your POS terminal allows you to shift the programmed tax status of each item (PLU/UPC), discount, or percent. The [TAX SHIFT 1] through [TAX SHIFT 10] are programmable, and five combinations of the condition/result for the tax status can be programmed for each tax shift function. The following types of tax shift methods are provided.

  • Page 56: Guest Check

    Guest Check The table is controlled under an assigned room, and each room is controlled under an assigned revenue center which is illustrated by the following figure. The guest check is centralized by each revenue center. The table number is unique per each room. Revenue center 1 Room 1 Room 2...
  • Page 57 • Stage of the table Each table shifts the stage of the following. It is possible to identify each stage of the table. These stages are indicated by the color of the table. The colors of the stages can be programmed. Free The table is free.
  • Page 58 • Smoking/non-smoking Each table can be designated for “smoking”. This status is indicated by a programmed icon symbol. Non-smoking Smoking ➝ ➝ To switch this status (non-smoking smoking, or smoking non-smoking), touch the [SMOKING] key and then touch the table. •...
  • Page 59 • Reserved table It is possible to reserve some tables. The reservation time is indicated. The operations of the reservation can be performed at only the Master terminal. Reservation time 20:00 When the server/clerk opens the reserved table, a warning message will be shown. Touch the [Continue (Reservation Clear)] or [Continue (Reservation Remain)] button to open, or touch the [Cancel] button to cancel the operation.
  • Page 60 When a new reservation is required, touch the [New] button and select the table, then the following window (reservation data window) is displayed. Enter the required data (date, time, number of guest, name, address, and phone number), then touch the [OK] to complete the entry or the [Cancel] button to return to the reservation list window.

  • Page 61: Automatic Table Search

    I Automatic table search A suitable table can be found for the new guest automatically. Procedure (1) Touch the [GUEST] key. The keypad is displayed prompting for the number of guests. (2) Enter the number of guests and touch the [Smoking] or [No Smoking] button. (3) The suitable table will be highlighted in the table layout screen.

  • Page 62: Waiting List

    I Waiting list When the table cannot be found by the automatic table search function, the new guest can be inserted in the waiting list. When the required table becomes free, a message is displayed automatically to open the table. •...
  • Page 63 • Modification or deletion of the guest data in the waiting list Procedure (1) To display the waiting list, touch the [WAITING] key. Touch the [Exit] button to cancel the operation. (2) To delete the guest data in the waiting list, select the guest and touch the [Delete] button. (2a) To modify the guest data in the waiting list, select the guest and touch the [Modify] button.

  • Page 64: Zoom View Of The Table Layout Screen

    I Zoom view of the table layout screen The table layout screen can be magnified by focusing on any position. Procedure (1) Touch the [ZOOM] key, touch any position of the table layout screen to magnify. (The various operations can be performed in the magnified screen.) (2) Touch the [ZOOM] key again to return the screen to the ordinary size (full size).

  • Page 65: Floor Planning

    I Floor planning This function is used to configure sections and assign servers/clerks to those sections. For example, when four servers/clerks work at “Daytime”, you should program the configuration “Daytime” which has four sections. When six servers/clerks work at “Friday night”, you should program the configuration “Friday night”...
  • Page 66 (3) Select the server/clerk who is assigned to the section. (4) Touch the [OK] or [Cancel] button to return to step (2). NOTE • At “End of Day”, all the assigned sections will be reset. • Each section is displayed in a different color (by programming). •...

  • Page 67: Alert For The Table

    (2) When you need to change the servers/clerks, select the server/clerk who is assigned to the section. (3) Touch the [OK] or [Cancel] button to return to step (1). I Alert for the table When the graphical table layout screen or the open table list screen is displayed, some tables to be alerted will flash.

  • Page 68: Opening The Table

    I Opening the table To enter a new guest/reorder/settlement, the table can be opened in any one of three modes. The types can be mixed. Opening in the graphical table layout screen Opening in the open table list screen Opening by the table number entry The cover count (number of guests) entry can be compulsory (by programming).
  • Page 69 (3) When the table is opened for the new guest, the window may be displayed for entering the number of guests if it is compulsory (by programming for each server/clerk). Enter the number of guests and touch the [ENTER] button. (4) When the table assigned multiple checks is reopened, a window is displayed for selecting the check.
  • Page 70 • Opening using the open table list screen All the open tables can be displayed in the open table list, even while performing registrations to it. The table is selected by touching its line to open it, and then order entry or other functions can be performed.
  • Page 71 • Opening using table number entry Procedure (1) Change the room, if it is necessary (refer to “Change of the room”). (2) Touch the [TABLE #] key in the graphical table layout screen or the open table list screen, the window is displayed for table number entry.

  • Page 72: Change Of The Room

    I Change of the room When you change the room, touch the [ROOM#] key and then select the revenue center and room. I Change of the table When you change the table to service another table, perform the following operation. Procedure (1) Touch the table number area.
  • Page 73 (2) Key in the table number and touch the [ENTER] button. NOTE The table number can also be changed by the short cut operation in the receipt window. Short cut operation: Enter the table number by numerical keys, and touch the table number area.

  • Page 74: Change Of The Check Number

    I Change of the check number When you change the check number to service another check, perform the following operation. Procedure (1) Touch the check number area. The window is displayed to allow you to change the check number. (2) Touch to select the check number. NOTE •...

  • Page 75: Closing The Table

    I Closing the table A guest check is closed by using the temporary finalization ([NBAL(SRVC)], [Final]) or settlement ([CASH], [PAYMENT]) operations. It may be allowed that the server/clerk for the finalization can be different from the one entering orders (by programming for each revenue center).

  • Page 76: Guest Check Recall

    I Guest check recall Each server is able to recall his/her closed guest checks for reorder entries, item corrections or settlement again by using the [RECALL] key. The closed guest check is designated by either the bill number or the transaction number (by programming for each revenue center).

  • Page 77: Transferring The Table (Guest Check)

    I Transferring the table (guest check) At the end of the server/clerk shift or whenever the server/clerk is relieved, one or more open tables/guest checks can be transferred to another server/clerk. A server/clerk is able to transfer his/her own guest checks, however, the server/clerk responsible for the transferred guest checks must also be allowed to transfer guest checks (by programming for each server/ clerk).

  • Page 78: Bill Totalizing/Bill Transfer

    I Bill totalizing/bill transfer The bill totalizing function is used to total multiple bills when, for example, a particular guest pays not only his or her bill, but also the bills of other guests. This function is also used to merge one or more other bills into a single bill. •...
  • Page 79 • Bill totalizing/bill transfer over the rooms Procedure (1) Touch the [B.T. OVER] key. (2) Perform any of the following operations. • In the graphical table layout screen, touch one or more designated tables to be moved. (The tables will be highlighted.) •...

  • Page 80: Bill Separation

    I Bill separation The function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the items you have selected to other guest checks.
  • Page 81 • Changing table/ guest check By table number entry: Touch the table#/check# area, the window (see Opening the table) is displayed for you to enter the table number. Then enter designated table# and/or check#. By the next or previous check key: Touch the next or previous check key, the window will scroll right or left.
  • Page 82 ∗∗∗ ∗∗∗ ∗∗∗TOTAL): ∗∗∗ By touching the total area (∗∗∗ Touch the total area in the window, the selected guest check area will be highlighted.
  • Page 83 • Transferring the item The item is transferred to another guest check using the “Drag & Drop” method. • Split multiple items When multiple items are split into another guest check by “Drag & Drop”, the numbers grid is displayed in the destination area.
  • Page 84 • Split the “1 whole item” The “1 whole item” can be split into two or more guest checks. For example, when a bottle of wine is split between three people, “1/3 wine” is displayed on the guest checks. Procedure (1) Select the destination checks.
  • Page 85 • Split the guest check by designated amount The designated amount is used for the estimated amount of the new check. When this function is used, the tax is always recalculated. Procedure (1) Touch the [SPLIT VALUE] key. The ten-key window is displayed for you to enter the amount. (2) Key in the designated amount and touch the [ENTER] button.
  • Page 86 • Split the guest check by the number of persons All the items of the guest check will be divided by the number of persons. Procedure (1) Touch the [SPLIT NUMBER] key. The window is displayed for you to enter the number of persons that the check is to be divided by.
  • Page 87 • Re-merge It is possible to re-merge the separated bills. Procedure (1) Touch the [REMERGE] key. (2) The separated checks are re-merged into one check.
  • Page 88 • Direct payment in the bill separation screen It is possible to perform the payment operation in the bill separation screen. Select the guest checks and touch the payment media key. The payment operation is performed successively for multiple guest checks. Procedure (1) Select the guest checks.

  • Page 89: Transaction Migration

    I Transaction migration It is possible to migrate the transactions of non-guest check types to the guest check. Procedure (1) Touch the table number area after entering the transaction. The window is displayed for you to enter the table number. (2) Select the revenue center and room.

  • Page 90: Auxiliary Entries

    Auxiliary Entries I Percent calculations (% premium or % discount) Your POS terminal provides percent calculations for a merchandise subtotal or each item entry. You need to program, in advance, for which merchandise subtotal or which item entry your POS terminal should perform a percent calculation.

  • Page 91: Group Discount Entries

    I Group discount entries The terminal provides the percent calculation (discount/premium) for associated group. Percentage: 0.01 to 100.00% (programmed rate) • Display of the group discountable subtotal Procedure ➝ ➝ ➝ Group number [GD SFT#] [SBTL] • Group discount entry Procedure ➝...

  • Page 92: Refund Entries

    I Refund entries When you perform the refund item entry, touch the [REFUND] key at any time in the ordinary key sequence. I Return entries When you perform the return item entry, touch the [RETURN] key at any time in the ordinary key sequence.

  • Page 93: Transaction Recall

    I Transaction recall Each server/clerk is able to recall his/her finalized transactions for reorder entries, item corrections or settlement by using the [RECALL] key when the recall function is programmed as “transaction number” for the revenue center. The finalized transaction is designated by either the bill number or the transaction number (by programming for each revenue center).

  • Page 94: Payment Handling

    Payment Handling I Tip-in entries Your POS terminal allows the entry of tips that your guests give to servers/clerks in cash or by credit card. The tip entry must be done before a payment entry. You must use the corresponding media key e.g. [Charge/Credit n NE] for the charge tip and [Cash n ] for the cash tip.

  • Page 95: Tip Paid Entries

    I Tip paid entries This operation is used when tips that guests have paid by using credit card are paid to respective servers/ clerks in cash. To perform the tip paid entry, enter the server/clerk code (assigning the server/clerk), then touch the [Tip Paid] key.

  • Page 96: Currency Conversion

    I Currency conversion Your POS terminal allows payment entries in foreign currency. Touching the [Ex n ] keys creates a subtotal in foreign currency. Cash alone can be handled after currency conversion (except the [Ex1]). Procedure (1) Touch the [Ex n ] key. The subtotal is displayed in foreign currency. To exit the operation (returning to the domestic currency), touch the [CL] key.

  • Page 97: Received-On-Account Entries

    I Received-on-account entries The terminal is programmed for either “mixed media type” or “cash only type” for the received-on-account function. When “mixed media type” is selected, the discount operation is allowed only once (for percent discount: [% n ] key, for amount discount: [(-) n ] key) •...

  • Page 98: Paid-Out Entries

    I Paid-out entries The terminal is programmed for either “mixed media type” or “cash only type” for the paid-out function. • Mixed media type Procedure (1) Touch the [PO n ] key. To cancel the operation, touch the [PO n ] key again. (2) Enter the amount and touch the media key ([Cash n ], [Check n ], [Charge/Credit n NE]).

  • Page 99: No-Sale

    I No-sale Simply touch the [Nosale] key without any entry. The drawer will be opened and the text of no-sale will be printed. When the no-sale function is programmed to “complex key type”, touch the [Cash 1] key instead of the [Nosale] key.

  • Page 100: Cashing A Check

    I Cashing a check Enter the check amount, then touch the [Check n ] keys. Procedure ➝ ➝ [Check n ] Check amount I Transferring cash This function is used to change cash sales amount for credit or check sales amount. For example, you can use this function when your guest asks you to credit the payment or to receive payment with check after entering the payment as cash.

  • Page 101: Waste Mode

    WASTE mode This mode is used to dispose of an item which has already been prepared and is no longer of value. Procedure (1) Touch the [WASTE] key to enter the WASTE mode. (2) Enter the waste items. (PLU registrations) (3) Touch the [WASTE] key to quit the WASTE mode.

  • Page 102: Employee Function

    I Employee log-on Servers/clerks can be logged on by entering employee codes, or they can be logged on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). Contact your authorized SHARP dealer. Procedure (1) Enter the employee code and touch the [EMPLOYEE #] key (or scan the employee card).

  • Page 103: Sales Entry For Employees

    I Sales entry for employees You can track employee purchases with this function. Use the following procedure: To start the sales entry for employees: Procedure (1) Touch the [EMPL SALES] key. The window is displayed for entering the designated employee code. (2) Enter the designated employee code (or scan the employee card).

  • Page 104: Supervisor Server/Clerk

    Supervisor Server/Clerk This function is used to substitute a supervisor server/clerk for an ordinary server/clerk. The supervisor server/clerk can make entries as an ordinary server/clerk by assigning the ordinary server/clerk code. You can use the supervisor server/clerk function only for substituting for an ordinary server/clerk. When you enter a supervisor server/clerk key and open an existing guest check, the original server/clerk who usually controls the guest check will automatically be assigned.

  • Page 105: Overlapped Server/Clerk Entry

    Overlapped Server/Clerk Entry This function allows you to switch from one server/clerk to another server/clerk and to interrupt the first server/clerk’s entry, so the second server/clerk can do his or her entry in this mode. Interrupt handling is possible only in the overlapped server/clerk entry. Procedure ➝...

  • Page 106: Customer Management

    Customer management Your POS terminal provides a customer management function. To enable the customer management function, enter the customer code assigned to the customer. You can enter the customer code at any point during a transaction. Normal customer information (name, code and address) is pre-programmed. However, you can enter new customer information during a transaction.

  • Page 107: Authority Level/ Special Password/ Reason Code

    Authority Level / Special Password / Reason code I Authority level It is possible to specify an authority level to each job function. Each employee can be assigned an authority level. The authority level can be set to any function. The employee will not be allowed to operate higher- level functions.

  • Page 108: Reason Code

    I Reason code The employee may be required to enter a reason code for the function programmed “Reason code : Yes”. It is possible to enter the reason code from a menu or by entering the text in the window displayed. Procedure ➝...

  • Page 109: Training Mode

    TRAINING Mode The training mode is used when the operator or the manager practices POS terminal operations. When a server/clerk set as in training is selected, the POS terminal automatically enters the training mode. When a server/clerk not set as in training is selected, the POS terminal automatically enters the ordinary registration mode.

  • Page 110: Macro Key Entries

    MACRO Key Entries Key operations which are frequently performed can be programmed as MACRO keys. You can run these key sequences simply by entering the corresponding MACRO keys during key operations. Procedure • By the direct MACRO key entries: ➝ [MACRO n ] •...

  • Page 111: Corrections

    Corrections Correction of Entries If you make an incorrect entry (relating to item entries, percent entries, amount discount entries, refund entries, return entries, manual amount tax entries, and tip entries), you can void or correct entries as follows. Procedure • Voiding the entry (1) Select the line of designated item in the receipt window.
  • Page 112 • Repeat the printed item entry (1) Select the line of designated item in the receipt window. (The selected line will be highlighted.) 1 PLU00001 1.00 1 PLU00002 2.00 1 PLU00003 3.00 ------------------ 1 PLU00004 4.00 (2) Touch the [ + ] key. 1 PLU00001 1.00 1 PLU00002...

  • Page 113: Subtotal Void

    Subtotal Void You can void an entire transaction. Once the subtotal void is executed, the transaction is aborted and the POS terminal issues a receipt. The terminal provides two types of void functions (subtotal void for new order or additional orders, and subtotal void of the whole guest check). Procedure •...

  • Page 114: Correction After Finalizing A Transaction (Void Mode)

    Correction after Finalizing a Transaction (Void mode) When you need to void incorrect entries that servers/clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by subtotal void), the following procedure can be performed by an employee with the proper authority level. Procedure (1) Sign-on the employee with the proper authority level, then enter a password if it is required.

  • Page 115: Printing Function

    ON/OFF function is in the “ON” state. Validation Printing Function The POS terminal can perform validation printing when it is connected to a slip printer. For slip printer information, contact your authorized SHARP dealer. Procedure (1) Place a validation slip in the slip printer.

  • Page 116: Bill Printing

    Bill Printing The guest check sales data can be printed at a bill printer or receipt printer. A bar-code of the bill number (or transaction number) is printed on bill. Procedure • Bill printing on bill printer: ➝ ➝ ➝ [BILL] ([BILL] : to copy bill) •...

  • Page 117: Type Of Receipt

    Type of Receipt You can select one of the following five types of receipts. These types of receipts are available for the transaction receipt. By default, the addition receipt type is selected. • Addition receipt type • Single/double receipt type •...

  • Page 118: Addition + Single Receipt Type

    I Addition + single receipt type When this type is selected: • An addition receipt and each single receipt are issued in series after you finalize the transaction. • Footer logo message is printed at the end of the addition receipt part. •...

  • Page 119: Sorted Receipt Function

    Sorted Receipt Function When the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form by PLU group regardless of the order that you enter items. NOTE The sort group number is temporarily changed by using the [SORT SHIFT] key (Sort Shift function). ➝...
  • Page 120 • Addition + single receipt type This is printed LOGO immediately after entering Header the PLU of group “0”. PLU00001 LOGO LOGO Header Header GROUP1 TEXT GROUP0 TEXT This is printed PLU00002 PLU00001 when you touch PLU00004 GROUP1 TEXT the [G.C.RCPT] They are printed PLU00002 key after the...

  • Page 121: Kitchen Printer Hold/ Kitchen Printer Go

    Kitchen Printer Hold / Kitchen Printer Go This function allows the operator to hold the printing of the order on the kitchen printer until the customer’s order is complete. The “kitchen printer go” function is used to send the complete order to the kitchen printer. The held item(s) will be indicated with the symbol “P”...

  • Page 122: Electronic Journal

    Electronic Journal This function is intended to record the journal data in electronic memory instead of journal paper. Also, this data is used instead of Transaction Log data. All transaction data and the operation log is kept in the Electronic Journal File. I On the Client machine The Client machines use FIFO(First-in First-Out) buffer for 24 hours and search by the Start time, End time, Clerk and Media filter.

  • Page 123: Universal Product Code (Upc) Or European Article Number (Ean)

    Universal Product Code (UPC) or European Article Number (EAN) I UPC or EAN code The following codes can be supported: • UPC-A (Number system character: 0, 2, 3, 4) • UPC-E • EAN-8 • EAN-13 • Internal code EAN-8/EAN-13 For the codes used in-store marking, there are two kinds of PLU type (treated as a code like PLU no.) and Non-PLU type (price/quantity information is included in the code).

  • Page 124: Customer Code

    EAN-13 • Ordinary EAN-13 code (used in the source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the Maker code Item code source marking: ISBM, ISSN) Nation code For entry, you must enter the full 13-digit number. •...

  • Page 125: Reading (X) And Resetting (Z) Of Sales Totals

    Reading (X) and Resetting (Z) of Sales Totals • Use the reading function (X) when you need to take the reading of sales information entered after the last reset. You can take this reading any number of times. It does not affect the POS terminal’s stored transactions.
  • Page 126 Report Filter X report Z report For the end of session Hourly report Programmable Time range PLU Hourly report Programmable Time range Sales by terminal report Clerk report (individual) Clerk with CCD (If compulsory) Clerk report (all) Clerk Summary report Clerk Tefra by Employee code report...

  • Page 127: How To Take The Reading (X) And Resetting (Z) Report

    I How to take the reading (X) and resetting (Z) report Procedure (1) Touch the [JOB MENU] key to display the job-entry menu screen. (2) Select the “Report” job, the report-menu window is displayed. (3) Select the report and touch the [ X ] (reading) or [ Z ] (resetting) button. (4) The filter layout window is displayed.
  • Page 128 (Group total report) (Item/ Item Report by Time Zone /Simple Stock report)
  • Page 129 (Theoretical Food Cost% report) (Hourly/PLU Hourly report)
  • Page 130 (Clerk report(individual)) (Clerk Summary report) (EJ report)

  • Page 131: Compulsory Cash/Check Declaration

    I Compulsory Cash/Check Declaration If your POS terminal has been programmed for compulsory cash/check declaration, you must declare the cash/check value in the drawer in advance according to the type of declaration specified for when you take clerk Z reports. Use the procedure shown in “Key operation”...
  • Page 132 For the fixed unit amount type: For the open unit amount type:...

  • Page 133: Downloading Data

    Downloading Data The programming data can be downloaded from the back office system as follows. I Initializing by power on When the terminal is turned on, all programming data is copied from the back office system. I Automatic downloading When the terminal is programmed for “timing of POS programming copy : automatic”, the programming data is overwritten by real-time processing from the back office system.

  • Page 134: Operator Maintenance

    Operator Maintenance Before Calling for Service The symptom shown in the left-hand column below, labeled “Condition,” does not necessarily indicate functional faults of the terminal. The condition listed is only meant to be a reference for the items shown in the “Checking”...

  • Page 135: Options

    List of Options The following Sharp options are available for your POS terminal: Please do not try to install options yourself. For further details about additional options not listed below, contact your SHARP dealer. 1. Receipt/journal thermal printer models ER-01PU/ER-01PUG 2.

  • Page 136: Specifications

    Specifications Model: UP-X300 12.5(W) × 12.2(D) × 11.2(H) in. (318(W) × 311(D) × 284(H) mm) External dimensions: Weight: 12.1 lbs. (5.5 kg) Power source: 120V AC ±10%, 60Hz Power consumption: Operating: 43 W Working temperatures: 41 to 95°F (5 to 35°C) Electronics: LSI (CPU) etc.

  • Page 137: Network

    Network I Overview The UP-X300 inter-register communication (IRC) system consists of one master machine (POS server) and several satellite machines/peripherals which are all interconnected by the local area network (LAN) to provide data transmission between them. This system allows the manager to exercise centralized control over the satellites through the master.

  • Page 138: Network Functions

    I Network functions • Data server The data server function is used for access to the database. • Network information management Each IP address of the client is managed by the POS server. • Version up of the client software The newest software data can be downloaded from the POS server.

  • Page 139: Rerouting Print Data

    I Rerouting print data The UP-X300 terminals can reroute specific print data to external printers connected to any terminal on the LAN by an RS-232 cable. These devices can be shared by multiple UP-X300 terminals. < Print data rerouting chart >...

  • Page 140: System Back-Up

    I System back-up Generally, each client downloads data from the POS server and uploads the updated data to the POS server as follows. Client POS server Registration Upload (update) Local transaction Transaction database database Download Preset Preset database database • When the POS server breaks down: When the client detects a breakdown of the POS server, the message (“Retry”...
  • Page 141 • When the POS server recovers from a breakdown: When the POS Server recovers from a breakdown, the system temporarily stops all communication between each client and POS Server. Then the POS server gathers the updated data from the clients. After the recovery process is complete, the client will be allowed to access to the POS server.
  • Page 142 • Backup server system One of the clients can be designated to serve as a backup server. The backup server has the same database as the POS server. The backup server merges the updated data into its own database as follows. Client Backup POS server...
  • Page 143 • When the POS server recovers from a breakdown (in the backup server system): When the POS Server recovers from a breakdown, the system temporarily stops all communication between each client and the POS Server. Then the POS server merges the database of the backup server into its own.

  • Page 144: Basic Specifications

    I Basic specifications Inter-register communication method: 10 Base-T or 100 Base-T Transmission speed: 10 Mbits/sec or 100 Mbits/sec Transmission distance: Segment length max. 100 m Transmission cable: Twisted pair cable (Category 5) Transmission protocol: TCP/IP No. of connectable machines: POS server: 1 Client: max.
  • Page 145 Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is author- ized to make any representations or warranties on behalf of Sharp.
  • Page 146 SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 1-800-BE-SHARP http://www.sharp-usa.com SHARP CORPORATION...

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