Mis Report Operation - Panasonic DBS 576 Technical Manual

Section 521 built-in acd supervisor guide
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Section 521
The following shows the tabulation unit of WORK UNIT COUNT.
Total count per code is shown in the following tabulation unit:
Table 6.
Unit
Group 1
DAILY
WEEKLY
Group 2
DAILY
WEEKLY
System
DAILY
WEEKLY

MIS Report Operation

• Common Operation of MIS Report
MIS reports can be output by operations from the Supervisor. The following
shows the MIS report output operation from [SUPERVISOR MENU]:
Operation
SUPERVISOR
MENU
SYSTEM INFO
MIS REPORT
CUSTOMIZE
MIS REPORT MENU
AGENT REPORT
GROUP REPORT
SYSTEM REPORT
WORK UNIT
OTHERS
34
Code 1 Code 2 Code 3
1. From [SUPERVISOR MENU] screen, press the soft key 2 or 7 to
select [MIS REPORT].
[MIS REPORT MENU] screen appears.
2. Select a desired menu by using the soft keys from the above
screen.
DBS 576 (USA) issued October 2000
Built-In ACD Supervisor Guide
----
Code 20
576-3.6-521 (ACD 4.0)

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