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Protocol Status and Versions
Protocol Status and Versions
Check protocol status and versions in the Service Structure, Service Provider
Definition aspect, Protocols tab.
Trends, Alarms and Events Time Synchronization
For a remote connection to work properly, check the time difference between the
subscriber and provider. If the time difference is more than 5 minutes a system event
will be generated once every hour. To check the time difference between the
subscriber and the provider, select the Remote Access Client, Connection tab, and
check the row Time difference. This row will show the time difference between the
subscriber and provider.
Figure 61. Presentation of Time Differences
To perform time synchronization between the subscriber and provider, an internet
time synchronization protocol or external time synchronization equipment can be
used.
Process Graphics Color
If the color of an uploaded display is different from than the original colors of the
display in the provider system this could be caused by missing Logical Color
aspects in the subscriber system. Use the Import/Export tool to copy them from the
provider to the subscriber system.
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Appendix B Fault Tracing
3BSE037076-510 D
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