Call Hold; Call Mute; Call Transfer - Huawei eSpace 7870 User Manual

Huawei IP Phone eSpace 7870
User Manual

4.5 Call Hold

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4.6 Call Mute

To enable or disable the call mute function, press the Mute key. If the call mute function is
enabled, the icon
voice.

4.7 Call Transfer

You can transfer a call to other extension numbers or mobile numbers. eSpace 7870 supports
the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer.
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You can assign the call transfer function to a DSS key. For details, see
Issue 01 (2012-06-20)
Call hold: Press the soft key Hold to hold the ongoing call.
Call unhold: Press the soft key Resume to unhold the call that is held.
Multi-line conversation: If multiple calls are held, you can press the up and down keys to
select a call and press the soft key Resume to unhold the call.
is displayed on the screen, and the peer party cannot hear your
In the conversation with user B, user A presses the Transfer key to hold user B's call.
User A dials user C's number.
User A performs call transfer.
Blind transfer
−
Press the Transfer key.
After user C picks up the phone, user A hangs up the phone to complete the transfer.
If user C rejects the call, a message indicating transfer failure is displayed on the user
A's phone screen. User A presses any key and enters the held state. After pressing the
Resume key, user A resumes the call with user B.
− Semi-attend transfer
Press the OK key.
When user C's phone rings, user A presses the Transfer key. user A's phone hangs up
automatically, and the transfer is complete. Then user C picks up the phone.
− Attend transfer
Press the OK key.
After user C picks up the phone, user A asks user C whether user C wants to answer
user B's call. If user C says yes, user A presses the Transfer key to transfer the call to
user C. If user C rejects the call, user A presses the Resume key to resume the call
with user B.
User B talks with user C.
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4 Using eSpace 7870
3.2.7 DSS Key.
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