Huawei eSpace 7810 User Manual
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Huawei eSpace 7810 User Manual

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Huawei IP Phone eSpace 7810
R001C02LENT01SPC200
User Manual
Issue
01
Date
2012-06-27
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei eSpace 7810

  • Page 1 Huawei IP Phone eSpace 7810 R001C02LENT01SPC200 User Manual Issue Date 2012-06-27 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: Table Of Contents

    Huawei IP Phone eSpace 7810 User Manual Contents Contents 1 Safety Precautions ......................... 1 2 eSpace 7810 Overview ........................3 2.1 Positioning ............................... 3 2.2 Features ................................3 2.2.1 Graceful Appearance ..........................3 2.2.2 Powerful Functions ..........................3 2.3 Components..............................4 2.3.1 Keys ................................
  • Page 4 3.2.8 Contacts Tab Page ..........................42 3.2.9 Upgrade Tab Page ..........................45 3.2.10 Security Tab Page ..........................45 3.2.11 Saving Settings ............................ 47 4 Using eSpace 7810 ........................48 4.1 Overview ................................ 48 4.1.1 Call Type ............................... 48 4.1.2 Answer Mode ............................48 4.1.3 Group Listening ............................
  • Page 5 Huawei IP Phone eSpace 7810 User Manual Contents 4.14.2 Using the Linkage eSpace ........................58 5 Maintaining eSpace 7810 ......................63 5.1 Managing Passwords ............................63 5.2 Restarting eSpace 7810 ..........................63 6 FAQs .............................. 64 Issue 01 (2012-06-27) Huawei Proprietary and Confidential...

  • Page 6: Safety Precautions

    Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.

  • Page 7: Cleaning Requirements

    Huawei IP Phone eSpace 7810 User Manual 1 Safety Precautions  Use the accessories provided or authorized by the manufacturer only.  The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided surge protection power socket only.

  • Page 8: Espace 7810 Overview

    7810 Overview 2.1 Positioning Huawei IP Phone eSpace 7810 (eSpace 7810 for short) is a next generation 2-line IP phone using Session Initiation Protocol (SIP). It has a variety of functions and is easy to use. User-friendly interactive liquid crystal display (LCD) interface and high-fidelity voice quality, perfect for frequent phone users, such as manager.

  • Page 9: Components

    When eSpace 7810 is powered on, the indicator is on.  When eSpace 7810 is powered off, the indicator is off.  When eSpace 7810 has an incoming call or when it is muted during a call, the indicator blinks. Line Key Indicates account status.
  • Page 10 If eSpace 7810 is in the handset mode, press this key to access the hand-free mode. To restore the handset mode, press this key again.  If eSpace 7810 is in the headset mode, press this key to access the hand-free mode. To restore the headset mode, press this key again. Volume...

  • Page 11: Indicators

    Blinking green quickly: The listened-on account is in the ringing state.  Off: The BLF function is disabled. 2.3.3 Icons Table 2-3 lists icons that may occur on the eSpace 7810 screen. Issue 01 (2012-06-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12 Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Table 2-3 Icons on the eSpace 7810 screen Icon Description This icon blinks when network connection failed. Indicates a missed call. Indicates an incoming call. Indicates an outgoing call.

  • Page 13: External Ports

    Connects the Local Area Network (LAN) or the public Internet network. Connects a computer. When a computer uses this port to connect to eSpace 7810, eSpace 7810 functions as a Hub on the network. 2.3.5 Internal Ports Table 2-5 lists internal ports on eSpace 7810. Issue 01 (2012-06-27) Huawei Proprietary and Confidential Copyright ©...

  • Page 14: Specifications

    Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Table 2-5 Internal ports on eSpace 7810 Port Description Connects a headset. Connects a handset. 2.4 Specifications 2.4.1 Hardware Specifications Table 2-6 eSpace 7810 hardware specifications Item Description LAN port (PC port)
  • Page 15 Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Item Description Subscription for MWI events (RFC 3265), Dialog-state monitoring (RFC 4235), REFER (RFC 3515) Function key 6 navigation keys, 1 volume adjustment bar, and 9 special function keys...

  • Page 16: Configuring Espace 7810

    User Manual 3 Configuring eSpace 7810 Configuring eSpace 7810 3.1 Configuration Using the LCD When configuring functions of eSpace 7810, you must access the Basic Settings page or Features page first.  To access the Basic Settings page, proceed as follows: Press the soft key Menu in the standby state.

  • Page 17: Setting Time Formats

    DHCP server and UTC time from the NTP server, eSpace 7810 calculates the actual time. To make DHCP time take effect, configure that eSpace 7810 obtains the IP address in DHCP mode, enable DHCP time, and use SNTP to obtain UTC time.

  • Page 18: Configuring The Call Forward Function

    In the standby or ringing state, the volume adjustment bar is used to adjust the volume for the ring tone. 3.1.6 Configuring the Call Forward Function eSpace 7810 supports three call forward modes: Always Forward, Busy Forward, and No Answer Forward. To configure the call forward function, proceed as follows: Access the Features page.

  • Page 19: Setting The Send Key

    3-8. 3.1.9 Setting the Send Key eSpace 7810 allows you to set a key such as the pound key (#) or star key (*) to the send key. By default, this function is disabled. To set the send key, proceed as follows: Access the Features page.

  • Page 20: Configuring The History Setting Function

    Connect eSpace 7810 and the PC to networks where they can communicate with each other. You can connect eSpace 7810 and the PC to a Hub or a switch. If there is no Hub or switch, connect the PC to the PC port on eSpace 7810.

  • Page 21: Tab Pages On The Web Configuration Page

    Upgrade: restarts eSpace 7810.  Security: changes the password and uploads the trusted certificates and server certificates. 3.2.4 Status Tab Page On the Status tab page, you can view eSpace 7810's network and version information, as shown in Figure 3-2. Issue 01 (2012-06-27) Huawei Proprietary and Confidential Copyright ©...
  • Page 22 Status tab page Table 3-1 Parameters on the Status tab page Parameter Description Firmware Version eSpace 7810 firmware version number. It is used to check the upgrade result. Hardware Version eSpace 7810 hardware version number. WAN Port Type Method of obtaining network information.

  • Page 23: Account Tab Page

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.5 Account Tab Page On the Account tab page, you can configure information for an eSpace 7810's account such as registration and deregistration, as shown in Figure 3-3. Figure 3-3 Account tab page Table 3-2 lists parameters on the Account tab page.
  • Page 24 If you select Off, anonymous calls made to this account are received. Missed call log Indicates whether to record missed calls. If you select Disabled, eSpace 7810 does not record calls that you miss. Auto Answer Indicates whether to enable auto answer.

  • Page 25: Network Tab Page

    IP address of the primary DNS server. Secondary DNS IP address of the secondary DNS server. PPPoE you can connect eSpace 7810 to the network in PPPoE mode. For details about the user name and password, contact the network service provider. Issue 01 (2012-06-27) Huawei Proprietary and Confidential Copyright ©...
  • Page 26 If you select the As Bridge check box, the PC port works in bridge mode. As Router If you select the As Router option button, eSpace 7810 functions a router, and you must set related parameters. For details about these parameters, contact the network administrator.

  • Page 27: Phone Tab Page

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.7 Phone Tab Page Preference Figure 3-6 shows the Preference area on the Phone tab page Figure 3-6 Preference area Table 3-5 lists parameters in the Preference area Table 3-5 Parameters in the Preference area...
  • Page 28 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Update Interval at which eSpace 7810 obtains the UTC time from the Interval(seconds) NTP server. Daylight Saving Time Mode of enabling the Daylight Saving Time (DST). Fixed Type Mode of setting the DST.
  • Page 29 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Ring Type eSpace 7810's ring tone. Upload Ringtone Ring tone file that you upload. Click Browse to select a .wav file whose size does not exceed 100 KB, and click Upload.
  • Page 30 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-7 Features area Figure 3-7 lists parameters in the Features area. Issue 01 (2012-06-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 31 Call forward types include Always, Busy, and No Answer. Always Indicates whether to always enable the call forwarding function. If you select On, eSpace 7810 forwards all incoming calls to a preset number. Target Number that incoming calls are forwarded to.
  • Page 32 Indicates whether to enable the dial tone for the send key. Hotline Number Hotline number that eSpace 7810 automatically connects to if you do not dial a number or perform any other operations within the hotline delay time after picking up the handset or pressing the hands-free key to enter the dial screen.
  • Page 33 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description  Disabled: the blind transfer service function is unavailable. For details about how to set call transfer, see 4.6 Call Transfer. Attend Trans  Indicates whether to enable the consult transfer function.
  • Page 34 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Table 3-7 lists parameters on both the eSpace 7810 screen and Web configuration page. Table 3-7 Parameters on both the eSpace 7810 screen and Web page Phone Screen Web Page...
  • Page 35 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Voice Voice Mail Obtains voice Enter the Select Line 1 This Mail messages. code for to Line 2 parameter is connecting to dimmed.
  • Page 36 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Prefix Prefix Specifies the Enter the This This same prefix prefix. parameter is parameter is of numbers dimmed. dimmed. that you often dial.
  • Page 37 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension the CFU configurat ion page.  If the number is configure d on the eSpace IP phone, cannot enter the configurat...
  • Page 38 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension configure d for the memory key.  If the number is configure d on the eSpace IP phone, you can press the...
  • Page 39 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Paging Paging Enables the Set numbers Select Auto This broadcast in the paging or Line 1 to parameter is function. group.
  • Page 40 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Public Public Is used for This This This Hold Hold SCA group parameter is parameter is parameter is members to dimmed.
  • Page 41 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-9 Programmable key settings Table 3-9 lists parameters about programmable keys. Table 3-9 Parameters about programmable keys Type Description Setting Line Extension Assigns no This parameter is This parameter is function.
  • Page 42 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Type Description Setting Line Extension In the standby state dimmed. dimmed.  If the call forwarding unconditional (CFU) number is not configured on the eSpace IP phone, you can...
  • Page 43 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Type Description Setting Line Extension Local Group Views numbers of a Select Contacts or a This parameter is group in the local group if any. dimmed. address book. Local...
  • Page 44 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description collected, stored, and sent to the voice processor. Type Type of the jitter buffer. Min Delay Minimum delay. Max Delay Maximum delay. Normal Delay Normal delay. Tones...

  • Page 45: Dial Plan

    Figure 3-12 Setting the replace rule  Dial-now rule: After you enable this rule, eSpace 7810 makes a call as soon as you enter the preset number. For example, if you set Dial-now Rule to 0147, eSpace 7810 makes a call to 0147 immediately after you enter 0147.
  • Page 46 Figure 3-14 Setting the area code rule  Block out rule: After you enable this rule, eSpace 7810 forbids anyone to make a call to the blocked number. For example, if you set the blocked number to 123456 for the account 1, eSpace 7810 forbids you to use account 1 to make a call to number 123456.

  • Page 47: Contacts Tab Page

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-15 Setting the block out rule 3.2.8 Contacts Tab Page Local PhoneBook In the Local PhoneBook area, you can add, modify, and delete contacts or contact groups, or move contacts to the blacklist.
  • Page 48 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-16 Local Phonebook area BlackList In the BlackList area, you can query, add, modify, and delete contacts in the blacklist, or move contacts from the blacklist. Issue 01 (2012-06-27) Huawei Proprietary and Confidential Copyright ©...
  • Page 49 Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-17 BlackList area Setting the Display of Names, and Departments When you call another user, your IP phone searches for the information about the user in the Contacts and HWServerAddress list and displays the name and department of the user on the screen for you.

  • Page 50: Upgrade Tab Page

    3 Configuring eSpace 7810 3.2.9 Upgrade Tab Page On the Upgrade tab page, you can restart eSpace 7810. To restart eSpace 7810, click Reboot and click OK in the confirm dialog box that is displayed. Figure 3-19 Upgrade page 3.2.10 Security Tab Page Password You can change a password in the Password area.

  • Page 51: Trusted Certificates

    Figure 3-21 Importing a trusted certificate Server Certificates When you access the Web page for eSpace 7810 using HTTPS, eSpace 7810 functions as the server to send a trusted certificate to the browser. To upload a server certificate, proceed as follows: Click Browse in the Server Certificates area and select a server certificate in the dialog box that is displayed.

  • Page 52: Saving Settings

    Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-22 Uploading a server certificate 3.2.11 Saving Settings Click the Submit button on the lower-part of a page after setting is complete. Issue 01 (2012-06-27) Huawei Proprietary and Confidential...

  • Page 53: Using Espace 7810

    4.1.4 Multiple Accounts eSpace 7810 supports two independent SIP accounts. If multiple accounts are enabled, corresponding account names are displayed on the standby screen. You can press left and right keys to select an account. After an account is selected, the dial page of the corresponding account will be displayed on the screen.

  • Page 54: Making A Call

    You can press the up and down arrows to switch between the two calls. 4.2.2 Redialing If you redial a number, eSpace 7810 uses the account that is used to dial the same number the previous time. Pick up the phone, press the SPK key, connect the headset, or press the line key.

  • Page 55: Using Speed Dial To Make A Call

    IP phone. 4.3.3 Answering Multiple Calls If you enable the call waiting function for eSpace 7810, it can be used to answer multiple calls. In the standby state, eSpace 7810 receives an incoming call and starts ringing.

  • Page 56: Call Mute

    4.6 Call Transfer You can transfer a call to other extension numbers or mobile numbers. eSpace 7810 supports the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer. In the conversation with user B, user A presses the Transfer key to hold user B's call.

  • Page 57: Blf Function

    3-6. 4.8 BLF Function After the BLF function is enabled for eSpace 7810, you can press the corresponding DSS key to check the status of the monitored phone. You can press this key to directly make a call to the specified number.

  • Page 58: Pickup Function

    Key. 4.11 Call Park This function allows you to hold a call on an eSpace 7810 and unhold the call on another eSpace 7810. If you do not unhold the call within the specified duration, the call is released and the called party hears the busy tone.

  • Page 59: Searching For A Contact

    Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Adding a Contact Group To add a contact group, proceed as follows: Access the local address book page. Press the right and left keys to select the AddGroup. Press the OK key.

  • Page 60: Blacklist

    Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Deleting a Contact To delete a contact, proceed as follows: Access the local address book page. Select a group and press the OK key. Select the contact that you want to delete.

  • Page 61: Messages

    Select [Messages] and press the OK key. 4.13.1 Voice Messages The voice mailbox is stored on the Media Resource Server (MRS). You can use eSpace 7810 to connect to the server to obtain voice messages. After receiving a new voice message in the standby state, eSpace 7810 displays a notification on the screen and lights the Message key.

  • Page 62: Linkage Between An Espace And An Ip Phone

    Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Press the up and down keys to view the number of old and new voice messages for both accounts. Select an account and press the OK key to access the voice mailbox.

  • Page 63: Using The Linkage Espace

    Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Figure 4-2 Associating the eSpace with a server Click Log In. The eSpace Desktop page is displayed. Select Take IP phone as call equipment, as shown in Figure 4-3.
  • Page 64 Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Figure 4-4 Incoming call  Click Answer to replace the IP phone to answer the call.  Click Reject to replace the IP phone to reject the call. Directly Forwarding the Call...
  • Page 65 Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Click a phone number. The call is forwarded to the UC account. Replacing the IP Phone to Make Calls Method 1: Click next to the account to call, as shown in Figure 4-7.
  • Page 66 Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Method 2: Click The Keypad page is displayed, as shown in Figure 4-9. Figure 4-9 Keypad page Enter a phone number and click Switching from IP Phone to eSpace Client During a Call Click during a call.
  • Page 67 Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Figure 4-11 Using eSpace to communicate  To hold a call, click  To transfer a call, click are available only when a user uses eSpace to talk with the peer end.

  • Page 68: Maintaining Espace 7810

    On the Phone's Standby Screen On the standby screen, hold down the X key. A message asking you to confirm the restart is displayed. Press the OK key to restart the eSpace 7810. On the Web Configuration Page Access the Web configuration page.

  • Page 69: Faqs

    Q: How do I access the eSpace 7810's Web configuration page? A: In the Web browser, enter the eSpace 7810's IP address in the address box, and press Enter. Enter the user name and password, and click OK. The default user name and password for a common user are both user.
  • Page 70 Select [Features] and [Call Waiting]. − Press the left and right keys to enable or disable the function. Dial *58# on the eSpace 7810 to register the call waiting function.  A: Use the following methods to forward a call: −...

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