Realview; Reports Menu - NEC Univerge SV8100 User Manual

SV8100
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2.7
2.8
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SV8100 RGA Application Gateway Conference User Guide

RealView

This is a real time view of your conferences. It will open in a separate browser
window. On the screen will be Conference Controls and information about the
attendees in your conference(s). For more information, refer to
RealView™ on page
Caller ID information is not provided on calls transferred to the RGA

Conference. Inbound trunk calls must be directed to the conference pilot
for Caller ID to be provided.

Reports Menu

The Reports Menu shows web portal and usage reports for your conferences.
For a complete description, refer to
Service Reports
A service report is a per instance report on each conference room in your
account. There are three reports available under service reports. The
Summary report offers a condensed view of the conference. Number of
callers that called in, and the number of participants that the moderator dialed
calls out to. For the dial out calls there is a count to show how many were
successful. The detail report is a csv report that has a row for each attendee.
This is a Call Detail Record (CDR) style report. The view shows the relevant
portions of the log for that instance for the conference.
Usage Reports
Usage reports are summary reports for a definable time period. For example,
if you wanted to know how much time you spent in conference in a given
month, week, or day, the usage report will give you a total in summary form.
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Section 2.34 Reports on page
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Section 2.33
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