SV8100
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SV8100 RGA Application Gateway Conference User Guide
Listening to a Conference Recording
The Service Reports Page provides links to any recordings of your
conferences.
1.
To listen to recorded conference, select the Listen link (or the number for
multiple segments) next to the conference listed on the Service Reports
page.
The system opens your default media player and begins playing the recording.
Viewing Report Details
You can download a CSV file with service details to use in your spreadsheet
program to sort or manipulate the information as needed.
1.
To download a CSV file containing details about a service, select the
Details link next to the service listed on the Service Reports page.
The system opens a dialog asking whether you would like to Open or Save the
file.
2.
Select Open to open the file in a spreadsheet (such as Microsoft Excel)
or Save to save the report on your computer to open at a later date.
Figure 1-30 Report Details File
The file displays the following information for conferences:
The caller phone number
Name, if available in the system database as a moderator or user
The time the participant dialed in and disconnected
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