Canon Wireless LAN Board-B2 User Manual page 76

No username on auth. server.
Cause
Remedy
NOTE
Confirm the user name format supported by the authentication server, as depending on
3
the server, the user name may have to be entered in the DOMAIN/USER format or
user@domain format.
Select EAP-TTLS/PEAP
Cause
Remedy
Select EAP-TLS
Cause
Remedy
3-12
Network Connection and Printing Troubleshooting
A failed response for user authentication was returned from the authentication
server.
Confirm the following:
•
Whether the user name is correct. (See "If EAP-TTLS or PEAP is set as the
EAP type," on p. 2-20.)
•
Confirm that the account settings of the authentication server are correct.
The EAP type of the authentication server is set to EAP-TTLS/PEAP, but the
EAP type of the machine is set to EAP-TLS.
Confirm the following:
•
Whether the settings of the EAP type are correct. If necessary, select the
appropriate EAP type on the EAP Type screen. (See "If EAP-TTLS or PEAP is
set as the EAP type," on p. 2-20.)
•
The settings of the authentication server and the access point.
The EAP type of the authentication server is set to EAP-TLS, but the EAP type
of the machine is set to EAP-TTLS/PEAP.
Confirm the following:
•
Whether the settings of the EAP type are correct. If necessary, select the
appropriate EAP type on the EAP Type screen. (See "If EAP-TLS is set as the
EAP type," on p. 2-25.)
•
The settings of the authentication server and the access point.