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Setting the Department ID Management(P. 364)
Remote scanning is restricted.
Scanning that is operated by using a computer is disabled in the Department ID Management.
●
Log in to the Remote UI in System Manager Mode, display the edit screen of Department ID Management,
and select the [Allow Scan Jobs with Unknown IDs] check box.
Setting the Department ID Management(P. 364)
Replace the waste toner container.
Cannot print because the waste toner container is full.
●
Replace the waste toner container.
Replacing the Waste Toner Container(P. 600)
Replace toner cartridge.
Cannot print because the toner has run out.
●
Replace the toner cartridge with a new toner cartridge for the machine.
Replacing the Toner Cartridge(P. 596)
Scanning is restricted.
Scanning is disabled in the Department ID Management.
●
Log in with a Department ID for which scanning is not disabled. For the Department ID and PIN, contact
your Administrator.
Setting the Department ID Management(P. 364)
Set the correct authentication information.
The client authentication information (key and certificate, user name and password, or CA certificate) is
not set correctly.
●
Check the specified authentication method and authentication information (key and certificate, user name
and password, and CA certificate).
Configuring IEEE 802.1X Authentication Settings(P. 406)
Set the information necessary for authentication.
The IEEE 802.1X authentication has not been configured correctly.
●
Configure the IEEE 802.1X correctly from the Remote UI.
Troubleshooting
664
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