Call Forwarding; Internal; External - Siemens HIPATH HIPATH 1190 User Manual

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Call Forwarding

It allows rerouting an incoming call to a specified exten-
sion, group or external number.

Internal

Internal Call Forwarding reroutes calls made to an ex-
tension to another specified extension or to a Voice Mail
Server, Call Group (CG) or Fax/DID.
:
Select and press to confirm.
or
* Enter the code for Call Forwarding.
1 1
Enter the number for the
1. Extension you want to call (e.g., 11/101).
2. UCD Subscriber Group for Voice Mail (e.g., 790).
3. Call group (e.g. 770)
:
Press to confirm.

External

The external Call Forwarding feature allows calls made
to a specific extension to be forwarded to an external
number.
:
Select and press to confirm.
or
* Enter the code for Call Forwarding.
1 1
Enter the number for accessing an external line:
1. For example, 0;
2. A group of external lines (e.g., 890).
[1] When a UCD Agent activates Call Forwarding, the Agent is auto-
matically logged out of the group. When the Agent is logged into
the group, Call Forwarding is deactivated. When a UCD Agent ac-
tivates Call Forwarding - No Answer, the Agent's status becomes
Unavailable.
When the status is Available, Call Forwarding is deactivated.
Deactivating Call Forwarding does not affect the UCD Agent sta-
tus.
[2] Call Forwarding on an Analog Line times out after 5 minutes of con-
versation. Call Forwarding does not take place when the external
destination number is busy. When a call is forwarded by the En-
trance Telephone, it is disconnected after 1 minute of conversa-
tion.
Functions used for Receiving Calls
1
2
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