Disk Drive Handling Requirements; Identifying Failed Disk Drives - Dell EqualLogic PS4000 Hardware Maintenance

PS4000 Hardware Maintenance
Table 2-1: Disk Drive Detail Descriptions (Continued)
Callout Item
Error LED

Disk Drive Handling Requirements

Handle disk drives as follows:
• Store drives properly. Store replacement disk drives in the packaging in
which they were shipped. Do not stack disk drives or place anything on top of
a disk drive.
• Protect disk drives from electrostatic discharge. Wear an electrostatic wrist
strap when handling a disk drive, unless it is protected from electrostatic
discharge.
• Handle disk drives carefully. Hold a disk drive only by the plastic part of the
carrier or the handle. Do not drop or jolt a disk drive or force a disk drive into
a slot.
• Warm replacement disk drives to room temperature before installation.
For example, let a disk drive sit overnight before installing it in an array.
• Do not leave disk drive slots empty. Each disk drive slot in an array must
contain a disk drive assembly or a blank carrier. Operating an array with an
empty slot will void your warranty and support contract.
• Do not remove a disk drive from its carrier. This action will void your
warranty and support contract.
• Keep the shipping material. Return a failed disk drive to your array support
provider in the packaging in which the replacement disk drive was shipped.
Shipping disk drives in unauthorized packaging may void your warranty.

Identifying Failed Disk Drives

A disk drive failure is indicated by:
• LEDs on the disk drive. See Interpreting Disk Drive LEDs on page 2-3.
• A message on the console, in the event log, or in the Group Manager GUI
Alarms panel describes a disk drive failure.
2–4
Color Description
Off No power or normal condition.
Red Error condition.
Maintaining Disks