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Philips ReActiv PTE4000CT User Manual page 46

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Troubleshooting
Before contacting your dealer for aid, please review the following
information. It may save you both time and expense.
Problem
Display does not light
Treadbelt does not stay
centered Treadmill belt
hesitates when walked/
run on
Motor is not responsive
after pressing start
Circuit breaker trips, but not
the treadmill circuit breaker
Treadmill will only achieve
approximately 7 mph but
shows higher speed on
display
Treadbelt stops quickly/
suddenly when tether cord is
pulled
Treadmill trip on board
20-amp circuit
Computer shuts o when
console is touched
(on a cold day)
while walking/running
Cause
1. Tether cord not in position.
2.Circuit breaker on front grill tripped. Push circuit
breaker in until it locks.
3.Plug is disconnected. Make sure the plug is rmly
pushed into115 VAC wall outlet.
4.Breaker panel circuit breaker may be tripped.
The user may be walking while favoring or putting
more weight on either the left or right foot. If this
walking pattern is natural, track the belt slightly
o -center to the side opposite from the belt
movement. See Maintenance section on Tread- belt
Tension. Adjust as necessary.
Reset power. If still no good contact service.
Need to replace the breaker with a "High In-rush
current" type breaker
This indicates motor should be receiving power to
operate. Do not use an extension cord. If an extension
cord is required, it should be as short as possible and
heavy duty, 16-gauge minimum, low voltage. Contact
an electrician or your dealer. A minimum of 110-volt AC
current is required.
High belt/deck friction. See Maintenance section on
cleaning the deck. If cleaning doesn't prevent this from
reoccurring, check to see if there is signi cant wear of
the deck. If so, the deck may need to be flipped if it is
on its original side.
High belt/deck friction. See Maintenance. If cleaning
doesn't prevent this from reoccurring, check the amp
draw of the motor. If this is high and there are signs of
significant wear of the deck, it may need to be flipped
on its original side.
Treadmill may not be grounded. Static electricity is
crashing the computer. Refer to Grounding
Instructions.
46

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