Troubleshooting - Sharp SWD-77EH-BK Quick Start Manual

Top and bottom load water dispenser
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TROUBLESHOOTING

Dispenser is not operating.
• Make sure that the power cord is properly connected to a working outlet.
Water is leaking.
Replace water bottle. Most common cause is a cracked bottle.
• The bottle may have a leak. Remove the bottle and replace it with a new bottle.
• If the leak remains, remove the probe from the bottle and call 0-800-1-225588 for
assistance.
Push buttons are stuck and/or faucets are leaking.
• Apply mineral oil (baby oil) to the button slides to reduce friction.
No water is coming from the taps.
Excessive Weight Hazard
Use two or more people to move and install bottles.
Failure to do so can result in back or other injury.
• Make sure that the bottle is not empty. If so, replace it. If not, adjust the probe to an
appropriate length. Refer to step 2 in " Cleaning Prior to Initial Use" section.
• Make sure that you fully press the water controls.
• Make sure that the probe connection with the water bottle forms a complete seal.
• Make sure that the door is closed.
Water dispensed is not cold.
• It takes up to 6 hours after setup to dispense coldest water. Compressor works to build up
ice bank, this is normal.
• Make sure that the back of the dispenser is at least 4 inches from a wall and that air is free
to flow on all 4 sides of the dispenser.
• Make sure that the cold water switch is ON.
Water dispensed is not hot.
• It takes 15-20 minutes after setup to dispense hot water.
• Make sure that the power cord is properly connected to a working outlet.
• Make sure that the hot water switch is ON.
WARNING
16

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